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Our People's Experience

Understanding our people’s experience helps MBIE identify opportunities to strengthen leadership, workplace culture, and workforce systems. Insights from workforce data, employee feedback, unions, employee-led networks, and Māori capability partners inform initiatives that strengthen employee experience, workforce capability, and organisational effectiveness.

Topic 2: Misuse

This section explains that the NZ Relay Service has had instances of being misused. This helps us ask questions to understand how we can deliver an inclusive service, while making sure everyone is safe, and misuse is limited.

Focus Areas

Other matters

Connecting mahi

There are a number of public sector commitments and MBIE work programmes which support the mahi the agency is doing to improve diversity and inclusion, to close gender and ethnic pay gaps and create fairer workplaces. These are described below:

Introduction to this discussion document

MBIE’s workforce and leadership representation targets – continued focus

This page captures 5-year targets to improve workforce and leadership representation at MBIE. The 5-year period extends from the publication of the plan in late 2022 to 2027.

Development of initial regulations

The Ministry of Business, Innovation & Employment (MBIE) released a discussion document and consulted on an exposure draft of the initial Regulations in May 2021.

Actions to move MBIE forward

MBIE’s implemented initiatives have helped make positive progress towards reducing the gender and ethnic pay gaps. To continue to make progress, a continued focus on diversity, equity, and inclusion is essential. MBIE needs to enable better representation across our workforce and in leadership. This will mean the organisation is more representative of the communities it serves.

Summarised summary of submissions: Proposed changes to the NZSL Video Interpreting and Relay Services

The Ministry of Business Innovation and Employment, with the Office for Disability Issues, asked for feedback on six proposed changes to help move to better, more modern video interpreting and relay services to help Deaf, deafblind, hearing-impaired, and speech-impaired New Zealanders to communicate with hearing-people over the phone.