Temporary Accommodation Service Activated in Auckland

As the Service has only been taking registrations for a short time, it’s too early to talk about numbers at this stage.

TAS are working closely with Auckland Emergency Management to ensure a seamless transition into TAS.

People affected by the Auckland floods who have a current, or expected future need for temporary accommodation, are encouraged to register with TAS now by:

• visiting the Temporary Accommodation website(external link)
• emailing aucklandfloodtempaccom@mbie.govt.nz
• or calling the government help line on 0508 754 163.

TAS staff are in the process of locating safe, secure and accessible temporary accommodation options for displaced people. They are working with other responsible agencies who can provide ‘wrap around’ services such as social services, mental health support, financial support and other resources.

There is no one size fits all solution for people who require temporary accommodation and TAS is looking into a range of options. TAS initially looks to the private rental market to source temporary accommodation for people registered with the service.

MBIE has a responsibility to coordinate temporary accommodation following an emergency, as per the National Civil Defence Emergency Management Plan Order 2015.

National Civil Defence Emergency Management Plan Order 2015(external link) — Civil Defence

The Temporary Accommodation Service remains active in response to the July 2021 flooding in Westport, March 2022 flooding events in Tokomaru Bay and the Levin Tornado in May 2022.

Read the media release on the Beehive website:

Temporary Accommodation Service activated to help flood affected Aucklanders(external link)