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Consumer Protection: Quarterly report January – March 2021/22

Published: 20 Jun 2022

This is Consumer Protection’s quarter three (Q3) report covering data from 1 January – 31 March 2022. The report presents information on the issues that consumers contacted the MBIE service centre about, and any change from the previous quarter. Consumer enquiries reported to the Citizen’s Advice Bureau (CAB) are also presented.

Type

Report

File

PDF, 1.4MB, 20 pages

Topics
Consumer protection

Responsible Lending Code – June 2022

Published: 9 Jun 2022

The Responsible Lending Code provides guidance on how lenders can meet their responsible lending obligations under the Credit Contracts and Consumer Finance Act 2003. This is version 4 of the Code and is in force from 7 July 2022.

Type

Guidance

File

PDF, 1.2MB, 107 pages

Topics
Consumer protection

Consumer Protection: Quarterly report October – December 2021/22

Published: 14 Apr 2022

This is Consumer Protection’s quarter one (Q2) report covering data from 1 October – 31 December 2021. The report presents information on the issues that consumers contacted the MBIE service centre about, and any change from the previous quarter. Consumer enquiries reported to the Citizen’s Advice Bureau (CAB) are also presented.

Type

Report

File

PDF, 957KB, 20 pages

Topics
Consumer protection

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