Senior Data and Insights Analyst
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Tēnei tūranga – About the role
The Government Property Office is accountable for the strategic leadership of the government’s office accommodation portfolio and provisioning for the centralisation of components of the government’s property function. The Government Property Office is also responsible for delivering on MBIE's own property strategy as well as providing high-quality property management services to MBIE.
The government’s office accommodation portfolio is significant, encompassing circa 1,000,000 sqm of office space and a rental spend of circa $330 million per year across 73 agencies, including Crown Agents. MBIE is an agency with a significant property portfolio (about 10% of the government’s footprint), encompassing both office and non-office sites, across New Zealand and offshore. .
The Senior Data and Insights Analyst reports to the Lead Advisor Property Information and Performance within the Government Property Office. The Senior Data and Insight Analyst undertakes information gathering, data management, reporting and analysis functions to ensure that insights are gained. These insights can be used to inform the strategic direction and operations and assist the branch, MBIE and Property System with stakeholder initiatives.
The role holder brings a strong business perspective and clear understanding of the value that efficient and effective exploitation of data and information assets brings to an organisation. Identifying opportunities for innovation in reporting and analytics capability by keeping abreast of developments within the IT industry and other parts of MBIE. Demonstrating effective practice by applying MBIE’s data governance policies and procedures.
Understanding the importance of data integrity and security, the role holder provides expert support and guidance across the branch and supports the Lead Advisor Property Information and Performance in delivering the over-arching Branch approach to data management, reporting, analysis and information by ensuring the use of the appropriate analytical tools. The role meets the requirements for corporate, Ministerial, agency and internal reporting.
Ngā herenga – Requirements of the role
Personal specifications
- 3+ years’ experience working with Business Intelligence and analytical tools, principles, methodologies along with a demonstrated commitment to developing and maintaining specialist skills and knowledge in the area.
- Highly developed analytical and conceptual thinking ability.
- Considerable analytical experience using complex and disparate information to deliver insights and trends.
- Relevant Tertiary qualification or comparable relevant experience and/or professional development demonstrating qualifications for the role.
- Ability to translate information and analysis into outputs which are readily interpreted by operational areas.
- Significant experience in data analysis, data quality management, data visualisation and data governance frameworks. Demonstrated ability to gather, manipulate, analyse data, and generate appropriate reports in a timely manner. With Strong understanding of transactional and reporting databases and Data warehouses.
- Excellent written and oral presentation skills. The ability to synthesise business, policy and technical issues and present them with simplicity and clarity that can be understood by a range of audiences.
- Excellent interpersonal skills; demonstrated by credibility, personal or collaborative influence, managing expectations and targeted persuasion.
- High degree of political nous and a strong working knowledge of the machinery of government
- Considerable experience in dealing with ambiguity in a complex and dynamic environment.
- Experience working in projects and continuous improvement initiatives.
- Comprehensive knowledge and experience of:
- Analytical tools including R, Power BI and SQL or equivalent,
- Ability to interpret and create data documentation including dictionaries, report catalogues and models. Microsoft Office suite of programmes including advanced Excel,
- Microsoft Dynamics CRM.
- Must have the legal right to live and work in New Zealand.
Takohanga tuhinga o mua – Key accountabilities and deliverables
Ensure that insights and information gained from data are available to inform the strategic direction of the Government Property Office
- Insights are gained from data and are available to inform the strategic direction of the branch, support business decisions and to assist with MBIE and System impact initiatives.
- The required creating, storage, use, sharing, archiving and destruction of information are in a manner compliant with MBIE’s strategies, policies, obligations, and in a way that minimises the burden on stakeholders, maintains security and adds value.
- Data, reporting and analysis requirements are managed, to ensure the retention and delivery of insights and information that meets customer expectations.
- Data and information is gathered, analysed and reported from a range of sources and formats, and provide the foundation for evidence based insights and decision making.
- Data collected is validated, verified and quality controlled, reports and analysis meet quality standards.
- The required methods for data collection, recovery, storage, and frequency are in a manner compliant with MBIE polices, protocols and obligations.
- In conjunction with the Lead Advisor, opportunities and risks are identified.
- Information, processes and methods are continuously improved.
- Complex data is interpreted and points of interest, areas of opportunity and trends are highlighted.
- Manage reporting and analysis suites ensuring:
- Insights are easily digestible and customer centric,
- Insights are accurate, complete and timely,
- Assumptions and caveats are clear and concise,
- Documentation and processes are accurate, up to date and easy to follow.
- Reports and processes are automated where possible to minimise manual handling and errors.
Effective stakeholder & relationship management
- Develops and maintains cooperative, partnering relationships with teams across the branch and external key stakeholders using highly developed influencing, negotiation and collaboration skills and experience.
- Effectively manages conflict by focussing on meeting customers’ needs and identifying opportunities for resolution.
- Engages with stakeholders in a professional manner that provides a strong level of confidence.
- Builds collaborative relationships with teams across MBIE and can demonstrate added value to the deliverables of various teams.
- Represents MBIE views and protects its reputation in any external interactions.
Delivery of quality outcomes
- Analytical tools are utilised and promoted to enable the branch to become self-sufficient in reporting which satisfies MBIE requirements for corporate, Ministerial, agency and internal reporting.
- Data collected from agencies is turned into information and insights, which adds value for the branch, MBIE and stakeholders.
- Systems and processes are enhanced to ensure that operational outputs for the branch are reported on in an efficient and effective manner.
- Displays commitment to a data driven culture by supporting the branch teams become more self-sufficient and capable with data, reporting and analysis.
- Provide Technical Expertise.
- Provide oversight or act as a mentor for other employees within the Government Property Office or wider MBIE to ensure we are using data, reporting and analysis methods efficiently and consistently.
Wellbeing, health & safety
- Displays commitment through actively supporting all safety and wellbeing initiatives.
- Ensures own and others safety at all times.
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
- Reports all incidents/accidents, including near misses in a timely fashion.
- Is involved in health and safety through participation and consultation.
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Senior Data and Insights Analyst position reports into the Lead Advisory Property Information and Performance within the Government Property Office. The branch sits within the Kānoa - Regional Development and Commercial Services group.
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Ngā matatau – Our competencies
Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.
Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.
Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.
Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.
Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.
Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
