Senior Nurse Refugee Health
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Tēnei tūranga – About the role
The Refugee Nurse Specialist is a team member position in MBIE. The Refugee Nurse Specialist is responsible for ensuring quality and consistency of advice and practices in relation to their clinical expertise for refugee health matters.
The Refugee Nurse Specialist will have:
- The clinical registration, knowledge and skills to perform assessments of applicants' health in order to provide appropriate advice regarding the management of the Quota Refugee Health Service delivery offshore and in New Zealand
- The clinical knowledge to provide support to the Medical Officer with regards to the evaluation and adaptation of refugee health services based on KPIs and quality assurance, and to provide advice within INZ if required The Refugee Nurse Specialist may also be required to represent INZ to key stakeholders both nationally and internationally.
Ngā herenga – Requirements of the role
Personal specifications
- Senior Nurse Leadership experience, such as Charge Nurse, Nurse Educator or higher.
- Expert knowledge of the health sector and clinical practices within New Zealand.
- Ability to quickly establish and build strong working relationships.
- Excellent administrative and time management skills.
- Good communication skills - able to share knowledge clearly and efficiently.
- Ability to think and act quickly and independently, with proven effective problem-solving skills.
- Ability to work collaboratively, with an understanding of when to escalate concerns with the Medical Officer.
- Experience in specific health related fields e.g. refugee health, primary care, public health would be advantageous.
- An interest, existing knowledge or experience within clinical quality improvement, evaluation and / or training and education would be an advantage.
- Knowledge of global refugee and migrant health issues.
- Understanding of refugee health situation within New Zealand.
- The ability to gain and maintain a national security clearance, as required.
- Must have the legal right to work in New Zealand.
- Registration with the Nursing Council of New Zealand.
- Preferably a minimum of 10 years relevant work experience in New Zealand.
Takohanga tuhinga o mua – Key accountabilities and deliverables
Delivering Quality Results to achieve agreed outcomes
- Provide clinical advice to support Refugee health settlement outcomes according to the NZ Refugee Resettlement Strategy.
- Provide liaison, support and troubleshooting, for all direct Refugee health services (including offshore, MRRC, Primary Care Community, and urgent case review).
- Review all Refugee health information and action appropriate offshore health management.
- Identify and implement Refugee health management needs, within agreed standard guidelines for IOM.
- Referral / discussion with the Medical Officer for those individuals where the health needs fall outside the standard guidelines / processes.
- Record individual Refugee health needs and provide RHLT input for use at the High Needs meeting.
- Liaise with Immigration Manager - Operations as required.
- Act as a primary point of contact for community primary care questions, with escalation to the Medical Officer where issues concern overall health service provision, where appropriate.
- Manage Refugee specific education / training for primary care services -e.g.CALD.
- Support the Medical Officer with appropriate review of ongoing KPIs,
- Quality Assurance and evaluation of refugee health service provision, both offshore and within New Zealand.
- Support the ongoing development of health screening tools (including electronic health processing platforms and training resources) and screening requirements.
- Provide clinical advice to INZ staff and to panel physicians within the scope of the role and role-holder's clinical knowledge.
- Act as liaison with NZ clinicians, and other NZ government health agencies as needed, for refugee health matters, within the scope of this role and the role-holder’s clinical knowledge.
- Travel within New Zealand, and internationally to liaise and network as required.
Relationship Management
- Participates as an active team member and contributes knowledge and expertise needed to achieve desired outcomes.
- Develops effective working relationships with other managers and staff in order to transfer knowledge and learning to the wider organisation.
- Builds strategic alliances with key government and non-government representatives to ensure MBIE’s views are influential in their decision making.
- Builds and maintains effective relationships and partnerships with national and international organisations to identify and share best practice information and to promote the Ministry.
- Tests the effectiveness of stakeholder relationships using a range of appropriate measures and processes (including stakeholder feedback).
Wellbeing, health & safety
- Displays commitment through actively supporting all safety and wellbeing initiatives.
- Ensures own and others safety at all times.
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
- Reports all incidents/accidents, including near misses in a timely fashion.
- Is involved in health and safety through participation and consultation.
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Refugee Nurse Specialist position reports into the National Manager within the Refugee and Migrant Support team. The team sits within the Refugee and Migrant Services group within Immigration New Zealand.
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Ngā matatau – Our competencies
Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.
Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.
Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.
Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.
Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.
Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
