Senior Data Quality Analyst
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Tēnei tūranga – About the role
Standards New Zealand (Standards NZ) is New Zealand's national standards body, working closely with government, industry, consumer, and stakeholder groups to develop and provide access to standards that shape and improve the lives of all New Zealanders. Standards can play a key enabling role to grow value for New Zealand by facilitating trade and business and protecting the health, safety and well-being of New Zealanders.
Our role includes:
- Standards development. We offer stakeholders from a variety of sectors a range of pathways to develop new standards, update existing standards, or adopt overseas standards.
- International participation. We co-ordinate international participation in a wide range of ISO and IEC international standards and represent New Zealand, and its interests on the international standards stage.
- Access to standards. We publish, sell and enable access to New Zealand, joint Australian/New Zealand, and international standards through our web-shop, subscription and reseller services.
The Senior Data Quality Analyst plays a crucial role in ensuring the accuracy and reliability of Standards NZ's data, enabling the business to make informed, data-driven decisions. The role ensures data accuracy in the database and making improvements to the functionality of the database, addressing data inconsistencies from third-party APIs, and coordinating the business intelligence (BI) system to transform raw data into meaningful insights. The role is also responsible for translating business needs into requirements and explaining complex technical information in an easy-to-understand way.
The role is also supporting Standards NZ performance and output reporting, including ministerial and public servicing (e.g. responding to OIA requests) and producing other reports as required.
This role requires a proactive approach to problem-solving, excellent analytical skills, and the ability to communicate complex issues clearly to customers and stakeholders. The Senior Data Quality Analyst will also support the Senior Business Systems Advisor in designing and implementing new system features and troubleshooting data-related issues.
Key relationships:
- Standards NZ National Manager
- Manager Business Systems and Operations
- Business Systems and Operations Team
- Other teams within Standards NZ
- MBIE Data and Insights
- MBIE Software Engineering and Support
- Suppliers of goods and services
- Stakeholders
Ngā herenga – Requirements of the role
Technology
- Strong knowledge and experience with analytical tools (Microsoft Power BI and Microsoft Dynamics CRM)
- Advanced Excel skills.
- A solid understanding of cloud database technologies, SAP Business Objects, APIs, Azure Functions and .NET Core.
Personal Attributes
- Passionate learner, keen to acquire new skills and understand new ideas.
- Proactive problem solver with sound judgement and attention to detail.
- Positive, solution-focused attitude.
- Excellent time management skills, with the ability to work under pressure, prioritise and meet deadlines under changing circumstances.
- Ability to maintain confidentiality, work with discretion and manage sensitive information.
- Must have the legal right to live and work in New Zealand.
- Wellington based role.
Skills and Experience
- Analytical experience with complex and disparate information to deliver insights and trends.
- Experience in determining data requirements for reporting and optimal reporting methods.
- Up-to-date with trends in database administration.
- Good understanding of data modelling, data structure, data quality, and assurance processes.
- Strong analytical and problem-solving skills.
- Numerical ability and accurate data entry skills.
- Excellent verbal and written communication skills.
- Knowledge of the Privacy Act 2020 and the Official Information Act 1982.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 3-5 years of experience in database administration or a similar role.
Takohanga tuhinga o mua – Key accountabilities and deliverables
The responsibilities of this position will evolve over time as the Ministry adapts to changing needs. Flexibility and adaptability are essential.
Data Quality
- Serve as the subject matter expert in Standards NZ’s data domain.
- Identify and deliver initiatives to improve the quality of Standards NZ’s data.
- › Develop and maintain database documentation, including data standards, procedures, and definitions for data elements and tables.
- › Collaborate with other teams within MBIE and external service providers to identify and implement database requirements for new or existing applications.
- Optimise database performance and efficiency by evaluating and recommending new database technologies.
Systems and Integrations
- Resolve data-related technical issues and troubleshoot queries for users and developers.
- Support the development and maintenance of APIs for seamless system integration.
- Execute disaster recovery plans to ensure database availability during system outages.
- Suggest improvements for database maintenance or protection.
Regularly liaise with IT project managers and database programmers. - Reporting, Analysis and Insights
- › Proactively engage with the wider Standards NZ team to prioritise analysis and provide information to support decision-making.
- Take ownership in developing and delivering the data statgey of Standards NZ.
- Develop reporting systems and dashboards in SAP Business Objects and Microsoft Power BI.
- Proactively identify areas of research that will benefit Standard NZ, MBIE and Government Obejctives.
- Run reports to support MBIE and Standards NZ performance reporting and business analytics, ministerial and public servicing (e.g. OIA requests) and other data requests as required.
Work management
- Establish and embed processes to support analysis and engagement activities to improve data quality.
- Take a subject matter expert role in initiatives supporting Standards NZ’s business functions.
- Provide and maintain expertise in Standards NZ’s business activities and systems.
- Assist the SNZ team with ad hoc requests.
System Improvements
- Gain insights into customer needs to inform future product and system enhancements.
- Identify areas for continuous improvement.
- Develop user stories for system change requests.
- Conduct User-Acceptance-Testing for deployed system changes.
- Record and manage role processes in the process management system.
Wellbeing, health & safety
- Displays commitment through actively supporting all safety and wellbeing initiatives.
- Ensures own and others safety at all times.
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
- Reports all incidents/accidents, including near misses in a timely fashion.
- Is involved in health and safety through participation and consultation.
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Senior Data Quality Analyst reports into the Manager Business Systems and Operations within Standards New Zealand. Standards New Zealand is a business unit within the Ministry of Business, Innovation and Employment (MBIE). We are New Zealand’s national standards body and leading developer of standards and standards-based solutions. For more go to Standards NZ(external link).
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Ngā matatau – Our competencies
Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.
Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.
Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.
Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.
Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.
Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
