Lead Advisor Business Continuity and Organisational Resilience
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Tēnei tūranga – About the role
The Lead Advisor Business Continuity and Organisational Resilience is a specialist position in MBIE, and is responsible for providing strategic advice and subject matter expertise and support on business continuity management, exercising business continuity arrangements, organisational resilience and emergency preparedness; and for developing and implementing in partnership with the business effective organisation-wide business continuity and resilience programmes, policies and practices for MBIE.
Specifically, the functions of this position are to exercise a wide range of business continuity, resilience and emergency management practitioner skills and expertise to support the Head of Emergency Management and Business Continuity to create and maintain a proactive business continuity and preparedness culture including:
- Providing expert advice and support to the Incident Controller (or designate), the Senior Leadership Team and the Incident Management Team
- Leading and overseeing MBIE’s day to day business continuity and resilience work programme
- Leading business continuity and organisational resilience initiatives to support the Ministry’s catastrophic event work programme (including Auckland default arrangements)
- Influencing continuous improvement with regards to business continuity management and resilience practice organisation-wide
- Working with the Protective Security and Wellbeing, Health and Safety teams to promote a pro-active resilience and readiness organisational culture across MBIE
- Assisting MBIE in improving capability and capacity in relation to business continuity management both as a lead and supporting Agency.
Ngā herenga – Requirements of the role
Personal specifications
- Extensive experience in business continuity and organisational resilience within a large organisation or a New Zealand Government Department, both strategically and operationally. In addition, a sound knowledge of emergency and incident management and risk management practice would be preferable.
- Superior relationship management, influencing and problem identification and resolution skills
- Sound understanding of the Protective Security Requirements Gov3 mandatory requirement and the Civil Defence Emergency Management Act 2002: S58 and S59 in relation to Business Continuity Management
- Experience, knowledge and understanding of the NZ emergency management sector and National Security / ODESC System
- Demonstrated knowledge of NZ’s overarching catastrophic event work programme
- Demonstrated knowledge of, and experience in, delivering hands-on business continuity management and organisational resilience policies, procedures and systems
- Completed BCI certification in business continuity
- Functional lead experience using CIMS (Coordinated Incident Management System)
- Demonstrable experience of managing significant programmes of work
- Excellent communication skills, both written and verbal
- Well-developed interpersonal skills and the ability to work at all levels within the organisation including with senior management
- Ability to engage effectively with a wide range of stakeholders and work within a team environment
- Time management and ability to prioritise
- Must have the legal right to live and work in New Zealand
- Credit check required (no)
- Required to drive (no)
- Police vetting (no)
Takohanga tuhinga o mua – Key accountabilities and deliverables
Business Continuity and Organisational Resilience
- Utilises a high standard of business continuity, organisational resilience and emergency preparedness practitioner skills to develop and implement national initiatives to assist the Ministry manage its risks as agreed in key areas of responsibility.
- Proactively identify areas where policy guidelines and procedures need to be developed for improved management performance and legislative compliance.
- Identify and recommend a programme of action to monitor or lift business continuity management, organisational resilience and/or emergency preparedness standards to best practice.
- Provide advice to the business from a business continuity management on proposed new processes or changes to current processes.
- Contribute towards the continuous improvement of the Ministry’s business continuity, organisational resilience and emergency readiness programmes.
- Consult with all workers on policy and procedure initiatives that are being developed to ensure that solutions are appropriate, workable in a field setting and add value in the way intended to increase emergency preparedness and returning MBIE to full normal operations as soon as possible after an incident.
- Provide SME advice and support to Senior Leadership team and the incident management team(s) during an event or incident.
- Develop and promulgate policies and procedures to support emergency preparedness, resilience and business continuity management by managers.
- Management and mentoring of the Emergency Management and Business Continuity team members as and when agreed.
- Lead the delivery of business continuity and organisational resilience work supporting NZ’s catastrophic work programme (led by NEMA) and MBIE’s Default IM Plan.
- Increase preparedness of MBIE managers and workers through relevant regular exercises and training.
- Produce analysis and reporting for senior leadership as required.
- Participate in any MBIE incident responses (as and when required), undertaking a CIMS functional lead role within an enterprise IMT.
- Represent the Head of Emergency Management and Business Continuity; and the Ministry in a variety of forums, as and when agreed.
Team Leadership and Management
- Establishes clear accountabilities, expectations and performance standards with direct reports and ensures regular performance management and development occurs.
- Monitors immediate individual and team performance to ensure that performance targets are met.
- Provides feedback to direct reports(s) on team and individual performance.
- Motivates immediate team members and gives them opportunities to participate.
- Coaches and develops immediate staff, where applicable, to meet the needs of MBIE now and in the future.
- Regularly monitors and reports on progress towards achievement of plans and strategies.
- Effectively and consistently identifies and manages risk.
Wellbeing, health & safety
- Displays commitment through actively supporting all safety and wellbeing initiatives
- Ensures own and others safety at all times
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting
- Reports all incidents/accidents, including near misses in a timely fashion
- Is involved in health and safety through participation and consultation
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Lead Advisor Business Continuity and Organisational Resilience position reports into the Head of Emergency Management and Business Continuity within the Workplace, Safety & Security branch. The branch sits within the Corporate and Digital Shared Services group.
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Ngā matatau – Our competencies
Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.
Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.
Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.
Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.
Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.
Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
