The last piece of water reform legislation ensuring New Zealanders have safe, reliable and affordable drinking water passed its third reading on 23 August.

MBIE consulted on an exposure draft of the Consumer Information Standards (Unit Pricing for Grocery Products) Regulations 2023. These draft regulations intend to help consumers compare grocery prices more easily by requiring the consistent display of unit pricing in New Zealand’s major grocery retailers.

We sought feedback on an exposure draft of the Credit Contracts and Consumer Finance (Buy Now Pay Later) Amendment Regulations 2022 (the Draft Regulations).

Since launching in February 2023, the New Zealand Claims Resolution Service (NZCRS) has registered 1,725 cases and helped homeowners to resolve more than 900 cases.

Just under $200 million dollars was lost to scams over the last year according to 11 of New Zealand’s largest financial institutions. The figure has been released as MBIE launches Fraud Awareness Week 2023.

A former bankrupt has been sentenced to 6 months' home detention and ordered to pay reparations following an investigation by the Ministry of Business, Innovation and Employment’s (MBIE) Integrity and Enforcement Team.

Our Consumer Protection team report quarterly on New Zealand's consumer issues landscape.

The Government is introducing a mandatory standard for unit pricing to help consumers make informed decisions when shopping for the essentials at the supermarket.

The Government has announced a final set of changes to the Credit Contracts and Consumer Finance Act (CCCFA) and the Responsible Lending Code to improve safe access to credit for Kiwis. The changes will be applied from 4 May 2023.

This study followed a group of over 1,000 adult New Zealanders from March 2021 to March 2022 to track changes in consumer concerns, attitudes and experiences.