Our Consumer Protection team report quarterly on New Zealand's consumer issues landscape.

The Government is introducing a mandatory standard for unit pricing to help consumers make informed decisions when shopping for the essentials at the supermarket.

The Government has announced a final set of changes to the Credit Contracts and Consumer Finance Act (CCCFA) and the Responsible Lending Code to improve safe access to credit for Kiwis. The changes will be applied from 4 May 2023.

Feedback was received from a public consultation on better protections for vulnerable contractors in 2020.

This study followed a group of over 1,000 adult New Zealanders from March 2021 to March 2022 to track changes in consumer concerns, attitudes and experiences.

Contracting arrangements, or contracts for services, are a fundamental part of our labour market, and are used across nearly all sectors of the economy.

The Ministry of Business, Innovation and Employment (MBIE) consulted on options to address safety risks presented by corded window coverings.

MBIE is seeking feedback on ways to address safety concerns associated with corded window coverings, such as roller blinds, concertina blinds, Roman blinds and slatted blinds like Venetian blinds.

The Ministry of Business, Innovation and Employment (MBIE) is asking for feedback on details of the proposed regulations for Buy-Now, Pay-Later (BNPL).

December 2022