We sought feedback on an exposure draft of the Credit Contracts and Consumer Finance (Buy Now Pay Later) Amendment Regulations 2022 (the Draft Regulations).

Since launching in February 2023, the New Zealand Claims Resolution Service (NZCRS) has registered 1,725 cases and helped homeowners to resolve more than 900 cases.

Just under $200 million dollars was lost to scams over the last year according to 11 of New Zealand’s largest financial institutions. The figure has been released as MBIE launches Fraud Awareness Week 2023.

A former bankrupt has been sentenced to 6 months' home detention and ordered to pay reparations following an investigation by the Ministry of Business, Innovation and Employment’s (MBIE) Integrity and Enforcement Team.

Our Consumer Protection team report quarterly on New Zealand's consumer issues landscape.

The Government is introducing a mandatory standard for unit pricing to help consumers make informed decisions when shopping for the essentials at the supermarket.

The Government has announced a final set of changes to the Credit Contracts and Consumer Finance Act (CCCFA) and the Responsible Lending Code to improve safe access to credit for Kiwis. The changes will be applied from 4 May 2023.

This study followed a group of over 1,000 adult New Zealanders from March 2021 to March 2022 to track changes in consumer concerns, attitudes and experiences.

Since 2009 there have been 6 deaths of young children in New Zealand due to cords in window coverings – 3 of which have occurred in the past 10 years.

The Ministry of Business, Innovation and Employment (MBIE) consulted on options to address safety risks presented by corded window coverings.