Today the Government has announced that it will ask the Commerce Commission (the Commission) to undertake a market study into competition in New Zealand’s personal banking sector.

The Consumer Protection team conducts biennial New Zealand Consumer Surveys (NZCS) to find out what adult New Zealanders know about consumer laws and it explores how they behave when they experience problems with products and services. The surveys provide national level insights on the health of the Consumer & Commercial regulatory system, and enable changes to be monitored.

Jessie Gettins was sentenced at the Auckland District Court to a $13,000 fine after being found guilty of one charge of carrying on the business of motor vehicle trading without being registered, in breach of the Motor Vehicle Sales Act 2003 (MVSA).

The Government has today announced its next steps to protect consumers from potential financial harm when using Buy-Now, Pay-Later (BNPL).

The Ministry of Business, Innovation and Employment (MBIE) has today announced a refresh of the cross-appointments between the New Zealand Commerce Commission and the Australian Competition and Consumer Commission (ACCC).

Kiwis confronted with an alarming rise in online identity theft.

Rise in online scams costs millions; together let’s fight scams

Public submissions are now open on some additional guidance for the Responsible Lending Code.

Consultation has opened on the draft updated Responsible Lending Code (Code).

We are seeking feedback on an exposure draft of the Credit Contracts and Consumer Finance Amendment Regulations (No 2) 2022 (the Draft Regulations) and accompanying guidance in the Responsible Lending Code (the Draft Code).