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Hospitality and tourism workforce surveys

Since 2022, the Ministry of Business, Innovation and Employment has commissioned 3 extensive surveys from Auckland University of Technology and Dr David Williamson. These surveys provide data and insights on emerging trends for the sector workforces in worker perception of industry, burnout, pay, retention and other core indicators. With the most recent 2025 survey Strengthening futures, we can now compare workforce trends across a series of years.