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Implementing a dispute resolution scheme
When implementing a dispute resolution service, you need to consider the Aotearoa best practice dispute resolution framework (the Framework) as well as things like scale, channels, providers, training, promotion, and administration.
Understanding how disputes arise
This page explains how all disputes follow a life cycle or pathway and provides a series of questions to help you analyse the types of issues.
Letter from Hon Shane Jones -Minister for Resources, Associate Minister for Energy, and Minister for Regional Development - to Hon Nicola Willis, Minister of Finance.
pdf, 189 KBTourism and Hospitality
The Minister for Tourism and Hospitality is proactively releasing the titles of documents received from MBIE.
BRIEFING-REQ-0004149: Draft Regional Development portfolio performance plan (part of MBIE
pdf, 396 KBTourism and Hospitality – 2024
Titles of documents the Minister for Tourism and Hospitality received from MBIE in 2024.
Accountability of a dispute resolution scheme
Dispute resolution schemes need to collect data and information to ensure that services are effective. This information helps to monitor, evaluate, and report on the scheme. Intelligence gathered also provides valuable insights into the regulatory systems in which schemes operate.