System’s fitness for purpose
This assessment was undertaken in mid 2017.
Effectiveness
System has some issues against criteria
The system is, overall, achieving its objectives. There is a need for ongoing monitoring and evaluation to ensure objectives are achieved, balance is achieved between objectives, and regulation is fit-for-purpose.
The Labour Inspectorate continues to find uneven compliance with minimum employment standards. The Inspectorate is using additional powers and funding to ensure it operates as an effective regulator of employment standards, and is working closely with regulators in other systems, particularly immigration, to leverage its effort to best effect.
There are still significant implementation issues to be resolved in relation to holiday pay. Work is also underway to implement changes to pay equity.
Efficiency
System performing well against criteria
We have completed a regulatory system assessment and published a regulatory charter for the system.
Resilience
System performing well against criteria
Technological change, globalisation and other factors are changing business models and working arrangements. Work is in progress to understand how best to ensure the regulatory system keeps pace with this changing nature of work.
Fairness and accountability
System performing well against criteria
Information about the system and tools to support worker and employer engagement are widely disseminated through a variety of channels through our websites, social media, newsletters and stakeholder outreach, business.govt.nz and by key stakeholders – and feedback about the quality of guidance and tools is generally very positive. Contact with key stakeholders is very regular and built into regulatory policy and design processes. The operation of the regulatory system is decentralised, but legislation is generally well understood (the Holidays Act being the notable exception) and Court decisions have set clear precedents for important elements of the system. Important areas for further work include clarity of Holidays Act requirements, increased understanding of rights within vulnerable groups, enhancement of Labour Inspectorate case management, and greater clarity about the role of the Employment Relations Authority.