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I need an interpreter wallet card

Published: 5 Jul 2024

A printable card for people who may need interpreter services to keep in their wallet. The card has fields where they can write their name and the language they speak, and the MBIE website address for language assistance services.

Type

Form

File

PDF, 154KB, 2 pages

Language Assistance Services. Handbook for users 2024.

Published: 5 Jul 2024

This handbook is a practical guide to working with the Language Assistance Services Operational Policy from 1 July 2024 when the NAATI standards were adopted across all public sector agencies and the services they fund. The handbook is organised as a series of information notes for staff, usually on the front line, working with people with limited English proficiency. This handbook explains how the policy from 1 July 2024 works in practice.

Type

Guidance

File

PDF, 1.4MB, 38 pages

Language Assistance Services. Operational policy for New Zealand public sector agencies and those t...

Published: 5 Jul 2024

This document is the culmination of a multi-year, multi-agency work programme to increase the quality, quantity and accessibility of Language Assistance Services in Aotearoa New Zealand. It provides an overview of the operational policy requirements as well as best practice guidelines for public sector agencies and the services that they fund.

Type

Report

File

PDF, 1.7MB, 67 pages