Senior Systems Data Analyst

Tēnei tūranga – About the role

The Senior Systems Data Analyst position reports to the Tenancy Bond Implementation Lead and is responsible for leading all aspects of data management within the Tenancy Bond Service (TBS) and act as its data steward. This involves progressing elements of the Tenancy Bond Service modernisation / Te Riu Kairangi Programme, including support for operational business reports, dashboards, and the design, definition, and proactive publication of key metrics on the Tenancy.govt.nz website, stakeholder engagement, and quality assurance over TBS data.

Additionally, this position is responsible for documenting requirements (e.g., business glossary, rules documents) that define the business success measures and translating these requirements into solutions within the agreed technical environment (e.g., SAP Business Objects, SAS EG/VA, MSSQL).

The position also supports the Tenancy Bond Services ongoing technical change programme and will be called upon to assist projects with the definition of business intelligence/reporting requirements and document these requirements in a consistent manner.

This requires the understanding, collation, and management of data from several core business systems which service day to day business operations and will require the understanding of business processes for TBS.

Ngā herenga – Requirements of the role

Personal specifications

• Experience and leadership with data and reporting practices, strategies, tools, systems, and processes.
• Demonstrated technical competency and confidence with SQL, SAP Business Objects; Power BI, Dynamics with an understanding of SAS Enterprise Guide or VA would be an advantage.
• Proven experience analysing business information needs and translating these into business information/reporting requirements within a project environment focused on service delivery.
• Strong relationship management skills when managing complex data and information with internal and external stakeholders.
• Strong interpersonal skills and ability to manage competing perspectives and build trust and credibility with managers and colleagues including external stakeholders and other government agencies
• Ability to operate well in a team environment.
• Strong organizational skills, ability to prioritise and juggle workload, meet deadlines, and perform multiple tasks with attention to detail.
• Stays up to date with relevant policies and legislation and implications for business.
• Can demonstrate ability to work autonomously to agreed timeframes to meet objectives and output (both strategic and tactical) and seek support when required.
• Skilled in risk analysis and business reporting. Can explain technical business in a clear in simplified manner that can be understood by a range of audiences
• Has a knowledge of basic ICT infrastructure and established database systems.

Qualifications

• Must have the legal right to work in New Zealand.
• A tertiary degree in information systems or maths would be preferable but not essential, or equivalent demonstrable experience.

Takohanga tuhinga o mua – Key accountabilities and deliverables

Critical areas of success

The Senior Systems Data Analyst will be required to deliver results in the following areas:

• Providing daily/ weekly /monthly reporting to the Tenancy Bond Implementation Lead and senior leadership as part of wider Tenancy Services’ performance reporting and other ad hoc reporting that may be required.
• Providing quality assurance over TBS data, to identify any risks to the quality of the data and provide assurance to stakeholders of the completeness and accuracy of TBS data.
• Accurate, meaningful, and timely reports on business activities and trends created
• Development, monitoring, and evaluation of business readiness and post implementation activities through all remaining phases of the programme delivery.
• Data steward for TBS, providing assurance on the quality and accuracy of TBS data, engaging with MBIE data steward activities.
• Lead and manage the operational relationship with Building and Tenancy Branch colleagues, MBIE data and insights teams, Statistics New Zealand (SNZ) and the Ministry of Housing and Urban Development (HUD).

Systems support / Business analysis

• Understand, collate, and manage data from TBS core business systems which service day to day branch operations.
• Provide the ongoing review, analysis, and re-engineering of reports.
• Communicate effectively to ensure deliverables, requirements and business rules are captured in a manner that non-technical users can understand and reflect business requirements.
• Design, develop and implement operational reports based on agreed success measures and KPIs, and facilitate the migration from a manual to an automated or scheduled reporting environ
• Design, develop and implement dashboards for key stakeholders, including senior leaders and Ministers, on TBS activities.
• Document reporting business rules to help define the business success measures and aid testing, validation, and signoff for operational reports.
• Development, definition, and implementation of measures which will efficiently and effectively enable the migration of key data reporting to the Data Warehouse.
• Find effective ways to extract and manipulate the available data and translate this into meaningful data which empowers business users and the wider MBIE.
• Design, development and publication of key statistics and metrics for information requests and release on the Tenancy.govt.nz website.
• Support data cleansing and data validation activities to improve the overall data quality measures for key business systems across the branch.

Service delivery

• Works within an agreed delivery framework and schedule, and reports variances or blockages to success in a timely manner. Communicates effectively and openly with colleagues.
• Provides high quality, well researched and insightful analysis, and recommendations for quality improvement.
• Actively participates and contributes.
• Accurate, meaningful, and timely reports on business activities and trends created.

Relationship management

• Develops and maintains effective relationships with cross-organisation workgroups at all levels within the Ministry, including being able to contribute to the Ministry’s broader Data Community of Practice and other BI delivery teams.
• Works in partnership with the Tenancy Services Practice and Stewardship Team, Building and Tenancy BI Team and the Systems Delivery Team.
• Fosters effective working relationships with Te Riu Kairangi Programme and TBS Team.
• Assist with the monitoring and evaluation of business readiness and post implementation activities.

Self management

• Models’ positive behaviours.
• Models the desired values and culture of the organisation.
• Willingly shares knowledge, expertise and within the team and with others in the organisation.
• Acts with honesty and integrity.
• Welcomes feedback and is receptive to input from others.

Wellbeing, health & safety

• Displays commitment through actively supporting all safety and wellbeing initiatives.
• Ensures own and others safety at all times.
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
• Reports all incidents/accidents, including near misses in a timely fashion.
• Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Senior Systems Data Analyst position reports into the Tenancy Bond Implementation Lead within the Tenancy Bond Services Team, Building and Tenancy Branch. The branch sits within the Te Whakatairanga Service Delivery group.

More information about MBIE’s structure

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Ngā matatau – Our competencies

Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.

Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.

Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.

Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.

Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.

Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission