Data Analyst, Performance and Reporting

Tēnei tūranga – About the role

The Data Analyst is a team member position in the Business Performance group of the Immigration Design and Assurance Branch. In this role, you will leverage data to drive business solutions, design and develop top-quality dashboards and deliver reports to inform decision-making. You will deliver meaningful data output, aligned to requirements, be it a data extract, a new business report or an existing report along with clearly communicating findings to stakeholders in a timely fashion. The Data Analyst undertakes analysis using specialist methods and tools; participates in development of innovative, practical and durable evaluation and special programmes (including through engagement with stakeholders) to contribute to the success of the Performance and Reporting team within Immigration New Zealand.

The Data Analyst supports Immigration branches and other business units, as required, with data and reporting to inform and answer:

• Decision-making across the Immigration System
• Parliamentary Questions (PQs)
• Official Information Act requests (OIAs)
• Media query responses
• Performance reporting framework dashboard and insights development
• Process changes and improvement initiatives
• Forecasting.

The Data Analyst manages data projects and works collaboratively with other analysts, subject matter experts and stakeholders across MBIE to provide accurate data products within agreed timeframes. The Data Analyst is responsible for ensuring quality and consistency of advice and practices in relation to their contribution to the team’s work.

They will also contribute to large-medium complexity projects where others may have the accountability for the delivery of outputs.

Key relationships

• Managers and staff within Performance and Reporting and the wider branch
• Business support teams across Immigration NZ
• Other MBIE corporate teams e.g. Data Warehouse, Information Technology
• Other data teams within MBIE and across government agencies
• Network and professional groups

Ngā herenga – Requirements of the role

Personal specifications

• Tertiary qualification in a relevant subject or comparable relevant experience (minimum 2 years’ experience)
• Strong logical reasoning skills and the ability to analyse information objectively, evaluate its credibility and discern relevant from irrelevant data.
• Identify biases, spot data inconsistences, draw logical conclusions from data and make informed decisions.
• Strong ability to define relevant data goals and questions, select and use appropriate data sources and methods, interpret and analyse data with accuracy and logic.
• Excellent numeracy skills of probability and statistics to support data analysis and present information in a logical manner.
• Understands and is able to select, adapt and use a range of up-to-date data sources, principles, tools and methods and can draw on experience in different domains to apply them appropriately to given issues.
• Strong knowledge and experience of data toolsets such as SQL databases, SAS Enterprise Guide, R, PowerBI, or equivalent BI tool, and MS Excel.
• Excellent written and oral communication skills including experience shaping messages for different audiences.
• Demonstrate initiative, sound judgement, accuracy and a sense of urgency when responding to requests.

Takohanga tuhinga o mua – Key accountabilities and deliverables

Data analysis

Delivers quality analysis and reporting results which contribute to the Ministry’s outcomes

• Cleans, links, integrates and transforms data activity.
• Undertakes complex statistical and pattern analysis.
• Identifies, prepares, and oversees the implementation of data mining algorithms.
• Develops and maintains business metrics on INZ performance, and applies data analysis techniques to investigate priority business issues.
• Applies appropriate analytical and research methodologies.
• Proactively engages with clients and stakeholders to shape information requests and projects, including in developing of viable options; analysis and evaluation, and monitoring and reviewing processes.
• Contributes to or supports others in the development of policy advice and the provision of briefings (oral or written) on policy and research issues for INZ, MBIE, Ministers, Cabinet, Parliamentary Select Committees and other stakeholders (such as external agencies).
• Applies advanced system, strategic and critical thinking, clear and logical reasoning and sound judgement to analyse evidence and issues.
• Identifies additional analytical techniques and tools to enhance the identification and generation of insights.
• Demonstrates a structured and pragmatic approach to analysis, including working with stakeholders to interpret and validate the results.
• Provides knowledge management and business analysis services, monitoring, evaluating and reporting on outcomes trends, issues and challenges.
• Provides input and advice to Immigration Leadership Team on end to end business process to ensure greatest efficiency and effectiveness.
• Helps develop and implement monitoring processes to assess the effectiveness and performance analytics interventions.
• Reports on data analysis findings and change initiative effectiveness and performance at regular intervals.
• Demonstrates an understanding of sensitivity of information including dissemination, security and handling.
• Delivers information in formal reports and presents verbally in briefings.
• Contributes to measurement frameworks and methodologies that can demonstrate the value of advanced analytics to the department.
• Plans and coordiantes analytical process and manages and delivers projects.
• Actively and independently plans and manages own projects and workload.

Personal leadership

• Models the MBIE values of Maia, Pae Kahurangi, Mahi Tahi and Pono me te Tika and leads this across the team.
• Fosters an open, collaborative environment that encourages innovation, quality, ongoing learning and knowledge sharing.

Relationship Management

• Proactively builds and maintains relationships across a variety of functions and locations.
• Draws upon multiple relationships to exchange ideas, resources, and know how.
• Actively seeks to build and maintain a network of contacts.
• Builds immediate rapport with stakeholders.
• Understands and manages interpersonal and group dynamics.
• Balances different stakeholders needs in work program.

Wellbeing, health & safety

• Displays commitment through actively supporting all safety and wellbeing initiatives.
• Ensures own and others safety at all times.
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
• Reports all incidents/accidents, including near misses in a timely fashion.
• Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Data Analyst position reports into the Team Leader, Performance & Reporting within the Chief Operating Officer Immigration branch. The branch sits within the Immigration New Zealand group.

More information about MBIE’s structure

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Ngā matatau – Our competencies

Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.

Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.

Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.

Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.

Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.

Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission