Insight Analyst
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Tēnei tūranga – About the role
The Insight Analyst is responsible for working with the principle/s and/or Senior Insight Analyst/s to analyse and make sense of data across the regions and from within government sources, from very diverse data sources and systems. The Insight Analysis will also be responsible for project managing own work and work across allocated regions. Responsibilities of this position are expected to change over time as the Ministry responds to changing needs. The Insight Analysis will need the flexibility to adapt and develop as the environment evolves.
Ngā herenga – Requirements of the role
- Qualifications – relevant Tertiary qualification
- Relevant work experience (2 – 5 years in an administrative, office role)
- Ability to understand and analyse data – both qualitative and quantitative
- Strong communication skills particularly written skills
- Strong EXCEL skills
- Must have the legal right to live and work in New Zealand.
Takohanga tuhinga o mua – Key accountabilities and deliverables
Research, evaluation, and analysis activities
- Assists to scope, shape, plan and manage analytical projects in risky, complex, ambiguous or sensitive areas
- Uses a range of evidence including data, research and other information from range of sources to provide the foundation for evidence-based analysis
- Applies appropriate analytical and research methodologies
- Engages with others in the team as well as clients and stakeholders to shape projects, including in developing viable options; analysis and evaluation, and monitoring and reviewing processes
- Contributes to or supports others in the development of advice and the provision of papers
- Begins to establish some areas of subject matter or domain depth
- Applies frameworks and methods of analysis to identify problems, analyse the issues, and identify and assess strategies to advance knowledge and understanding
- Applies system, strategic and critical thinking, clear and logical reasoning and sound judgement to analyse evidence and issues
- Critically synthesises information from a wide variety of domains and uses in-depth knowledge of the subject area and advanced technical skills to draw sound conclusions based on the judicious use of the available evidence
- Develops innovative, practical, effective and durable analytical approaches and research and evaluation findings solutions that will help to achieve the desired outcomes
- Provides clear, accurate and well-reasoned analysis products and communicates issues and concepts clearly and succinctly
- Engages clients/users to develop a strategic view of the medium- and long-term needs and analyses issues in a strategic and system context
- Applies system, strategic and critical thinking, clear and logical reasoning, and sound judgement to analyse evidence and issues
- Supports the engagement with delivery agencies, stakeholders, and government agencies to ensure the advice provided is practical and effective.
Work management
- Supports the planning and coordination of analytical and research processes and manages and delivers projects
- Plans and manages own projects and workload
- Uses project planning and management techniques effectively to carry out agreed work, using initiative to resolve most conflicts, manage risks and coordinate work with others
- Supports multiple and/or complex pieces of work concurrently and actively and independently plans and manages workload
- Takes a supportive role in cross-MBIE and cross-government projects
- Contributes to meetings, helping to find solutions.
Capability development
- Takes responsibility for own professional development of core, transferable research/analytical skills and seeks opportunities to learn.
Relationship Management
- Maintains relationships across a variety of functions and locations
- Draws upon multiple relationships to exchange ideas, resources, and know how
- Actively seeks to build and maintain a network of contacts
- Builds rapport with stakeholders
- Builds and maintains relationships across a variety of functions and locations
- Draws upon relationships to exchange ideas, resources, and know how
- Understands interpersonal and group dynamics
- Considers different stakeholders needs in work program.
Safety and wellbeing
- Manages own personal health and safety, and takes appropriate action to deal with workplace hazards, accidents, and incidents
- Always ensures own and others’ safety
- Complies with relevant safety legislation, policies, procedures, safe systems of work and event reporting
- Reports all incidents/accidents, including near misses in a timely fashion
- Staff are expected to be skilled in all areas and have skills and ability to contribute to one of the following areas:
- Research, evaluation, and analysis craft
- Analysis and strategic thinking/deep domain knowledge
- Influencing.
Research, evaluation, and analysis craft
- Understands data management and analysis
- Applies a knowledge of a range of research methods including qualitative and quantitative methods
- Communicates effectively
- Manages ambiguity
- Has a working knowledge of policy and machinery of government processes.
Analysis and strategic thinking/deep domain knowledge
- Has a knowledge of a range of frameworks and methods, and is able to apply appropriate approaches to given analytical and research issues
- Understands and can select, adapt and use a range of up-to-date frameworks, principles, tools and methods and can apply them appropriately to given issues
- Applies a knowledge of frameworks and methods to ensure that the proposed work will meet the information need.
Influencing
- Understands the current government context, policy agenda and priorities and demonstrates flexibility, adaptability and agility as the needs and priorities of the Ministers and the Ministry change
- Can identify what is important in the medium- and long-term and system thinking to see issues in the wider context
- Can apply an outward-looking approach to building relationships with external stakeholders, delivery agencies and government agencies, understands their different perspectives, and is able to consider their differences of views and reflect them in advice.
Cultivates innovation
Shape the agenda, creating new and better ways for the organisation to be successful, by:
- Coming up with useful ideas that are new, better, or unique
- Challenging the status quo
- Introducing new ways of looking at problems
- Generating and adopting new and creative ideas, and putting them into practice
- Encouraging diverse thinking to promote and nurture innovation.
Nimble learning
Actively learn through experimentation when tackling new problems, using both successes and failures as learning fodder by:
- Being flexible and responsive to changes in requirements
- Finding own solutions where possible and seeking guidance when needed
- Seeking and being receptive to constructive feedback
- Taking on the challenge of unfamiliar tasks and learning as we go
- Extracting lessons learned from failures and mistakes
- Identifying personal learning opportunities
- Experimenting to find new solutions and more effective processes.
Collaborates
Support others, building partnerships and working collaboratively with others to meet shared objectives, including by:
- Working co-operatively with others across MBIE, the public sector and external stakeholder groups to achieve shared objectives
- Identifying, engaging early, and partnering with relevant stakeholders to get work done
- Providing timely and helpful information to others across the organisation
- Working constructively with team members
- Crediting others for their contributions and accomplishments
- Gaining trust and support of others
- Addressing behaviours that do not align with our culture
- Seeking and respecting the views and opinions of others
- Accurately reading situations and adapting behaviour and actions to achieve desired outcomes
- Able to lead people without positional authority.
Customer focus
Build strong customer relationships and delivering customer-centric solutions, including by:
- Gaining insights into Ministers' needs
- Understanding the Ministers' and Government’s priorities
- Delivering high quality, accurate, timely service and Minister-focussed analytical and research advice
- Establishing and maintaining effective relationships with the Ministers' offices
- Pro-actively partnering in pursuit of shared goals
- Actively seeking and responding to Ministers' feedback.
Action orientated
Take on new opportunities and tough challenges with purpose, urgency, and discipline, including by:
- Readily taking ownership and action on challenges, and being accountable for the results
- Identifying and seizing new opportunities
- Displaying a can-do attitude in good and bad times, and celebrating success
- Knowing when to escalate issues
- Stepping up to manage tough situations and encouraging colleagues to do the same.
Decision quality
Make good and timely decisions that keep the organisation moving forward, including by:
- Making sound decisions, even in the absence of complete information
- Relying on an appropriate mix of analysis, wisdom, experience and judgement to make valid and reliable decisions
- Recognising when a quick 80% solution will suffice, and when it will not
- Analysing information to make effective decisions in order to improve performance
- Readily distinguishing between what's relevant and what’s unimportant to make sense of complex situations.
Organisational commitment and public service
Role models the standards of Integrity and Conduct for the State Services Contributes to the development of, and helps promote and builds commitment to MBIE's vision, mission, values, and services, by:
- Willingly undertaking any duty required within the context of the position
- Managing own personal health and safety, and takes appropriate action to deal with workplace hazards, accidents, and incidents
- Understanding Equal Employment Opportunities (EEO) principles and the application of these to MBIE
- Complying with all legislative requirements and good employer obligations.
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Insight Analyst position reports to the manager within the Insights and Strategy team. The Employment Skills and Immigration Policy branch sits within the Labour Science and Enterprise group.
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Ngā matatau – Our competencies
Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.
Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.
Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.
Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.
Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.
Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
