Insolvency Officer
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Tēnei tūranga – About the role
The Insolvency Officer provides insolvency and trustee services in relation to company liquidations and personal bankruptcies in accordance with statutory requirements, and also assists in regional Proceeds of Crime fieldwork as required.
Key external relationships
- Staff in other government agencies.
- Ministers and staff in Minister’s offices.
- Suppliers of goods and services.
- Stakeholders.
Key internal relationships
- Members of the Strategic Management Group (SMG).
- Team leaders.
- All managers and staff in MBIE.
Ngā herenga – Requirements of the role
Skills and experience
A proven track record of experience and achievement in:
- Ability to understand and apply relevant legislation.
- Sound asset management skills.
- Sound written and oral presentation skills.
- Sound operational and legislative knowledge of the statutory function of the Official Assignee’s work practices, or practical industry or business experience.
- Planning and organising skills, including ability to maintain performance when under pressure, critically assess work-flows, and appropriate prioritising of work.
- Computer and keyboard skills including ability to use Word, Excel, and information databases, and knowledge of web sites and Internet services.
Takohanga tuhinga o mua – Key accountabilities and deliverables
Responsibilities of this this position are expected to change over time as the Ministry responds to changing needs. The incumbent will need the flexibility to adapt and development as the environment evolves.
Administration of Estates
An Insolvency Officer will be required to deliver results in the following areas:
- Complete case administration from initial allocation.
- Engage in regular file reviews with insolvency managers.
- Investigate possible breaches of legislation.
- Engage and liaise with accounting and legal providers in matters concerning asset and risk management issues.
- Input of information into the OASIS database and ensure the accuracy of this information is maintained.
- Complete general administration for file maintenance purposes such as file notes and filing.
- Maintains Quality – works within the quality systems for the ITS group.
- Minimise Risk – manages risk in own work area by delivering services within agreed procedures and advising Manager of any issues.
Asset management
- Identify assets through interviews and investigation of records.
- Locate, seize and realise assets.
- Complete administration in relation to asset management and risk matters for all assets including insurance, risk assessments, ownership investigations.
- Appointment and monitoring of agents engaged in the realisation of assets/closure of business.
Develop and maintain effective relationships with creditors, insolvent parties and clients
- Maintain effective communication including reporting and responding to verbal and written queries.
- Receive and investigate the validity of claims.
- Manages client expectations and deals effectively with conflict situations.
Effective group and wider team membership
- Collaboration with colleagues and Insolvency teams.
- Participate in Branch / Ministry projects.
- Share ideas and experience including information sharing between offices.
- Continuously review operational processes to improve service delivery to clients.
Self-Management
- Models positive behaviours.
- Models the desired values and culture of the organisation.
- Willingly shares knowledge, expertise and within the team and with others in the organisation.
- Acts with honesty and integrity.
- Welcomes feedback and is receptive to input from others.
Wellbeing, health & safety
- Displays commitment through actively supporting all safety and wellbeing initiatives.
- Ensures own and others safety at all times.
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
- Reports all incidents/accidents, including near misses in a timely fashion.
- Is involved in health and safety through participation and consultation.
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Insolvency Officer position reports into the Team Leader Insolvency within the Market Integrity branch. This branch sits within the Te Whakatairanga Service Delivery group.
The branches in this group are:
- Building and Tenancy
- Business and Consumer
- Employment Services
- Engagement and Experience
- Market Integrity
- Service Quality
- Strategy and Enablement.
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Ngā matatau – Our competencies
Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.
Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.
Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.
Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.
Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.
Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
