Change Analyst

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Tēnei tūranga – About the role

The role of Change Analyst is to support the Change Manager work across three work streams to design and implement a major financial transition project for Government agencies. 

Ngā herenga – Requirements of the role

Skills and experience

  • Experience in Change Management projects across Government.
  • Experience and knowledge of change management principles, methodologies and tools.
  • Experience in preparing high quality presentations and senior level papers.
  • Strong communication skills.
  • Demonstrated ability to interpret technical issues into business processes.
  • Considerable experience in developing transition and training plans.
  • Strong organisation and time management.
  • Experience working across multiple work streams, and managing multiple deadlines.
  • Demonstrated ability to problem solve.
  • Experienced in the use of the Microsoft suite of products.
  • Excellent attention to detail.
  • Flexibility to adapt within a fast moving environment.
  • Considerable experience in the delivery of training material / is an experienced facilitator.
  • Understands how to convert complex data into actionable activities.
  • Has a strong understanding of the end-to-end change lifecycle, and how to motivate and train adult learners within that lifecycle.

Personal specifications

  • Must have the legal right to live and work in New Zealand.

Qualifications

  • Tertiary qualification, or degree, in related business discipline is desirable or relevant experience.

Takohanga tuhinga o mua – Key accountabilities and deliverables

Delivers quality results which contribute to the project’s outcomes

  • Assist with assessment and documentation of a large financial transition process.
  • Design and implement change and readiness assessments.
  • Identify the risks of transition and develop mitigation strategies.
  • Support the development of communications relevant to the transition initiatives.
  • Develop training material for agency transition.
  • Assist and advise the Business Analyst in developing metrics to measure the success of the transition.
  • Assist and advise the Business Analyst to document changes to business processes.
  • Work collaboratively supporting the Change Manger and wider project team.
  • Identify and document a process which monitors the transition and level of uptake, speed of adoption and ensures that it is embedded within individual agencies.
  • Document an impact assessment which highlights the change from current state to future state.
  • Engage with agencies to embed the Common Process Model developed by Inland Revenue.
  • Pilot the transition plan with selected agencies.

Wellbeing, health and safety

  • Displays commitment through actively supporting all safety and wellbeing initiatives
  • Ensures own and others safety at all times
  • Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting
  • Reports all incidents/accidents, including near misses in a timely fashion
  • Is involved in health and safety through participation and consultation

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Change Analyst position sits within the New Zealand Government Procurement branch within the Building, Resources and Markets group.

More information about MBIE's structure

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Ngā matatau – Our competencies

Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.

Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.

Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.

Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.

Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.

Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission

MBIE value: Māia - Bold & brave, Pae Kahurangi - Build our future, Mahi Tahi - Better together, Pono Me Te Tika - Own it