Business Analyst – People and Culture
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Tēnei tūranga – About the role
The purpose of the Business Analyst is to provide input into a number of tasks and projects requiring business and information analysis across the People & Culture branch and possibly wider business groups. This will be a varied role, including requirements gathering for changes to the Human Resources Information Systems (HRIS) and other HR processes, facilitate workshops, documenting change requests, identifying risks and impacts on such changes and maintain related process documentation. The Business Analyst builds strong rapport with business stakeholders. They will work as part of a busy team and be able to work to deadlines, have a strong understanding of the business requirements and testing phases of the change management process.
Ngā herenga – Requirements of the role
Personal specifications
- Experience in providing specialist support to an HR and Payroll Business Function within a large, complex and diverse organisation with a proven track record of effectiveness.
- Experience working with HRIS and Payroll systems is preferable.
- Experience in proactive process improvement in HR and Payroll systems, processes and policies.
- In depth business analyst lifecycle knowledge and methodologies.
- Experience in interpreting and implementing relevant legislation and contractual terms.
- Ability to communicate effectively to business and technical teams.
- Experience in working with system providers and vendors.
- A related qualification or significant experience essential.
- Experience working in complex and fast paced change environments.
- The ability to gain and maintain a national security clearance as required.
Requirements
- Must be a NZ citizen or hold a residence class visa (if the role is located in New Zealand).
- Must have the legal right to live and work in the country in which this position resides (if the role is located outside of New Zealand).
Takohanga tuhinga o mua – Key accountabilities and deliverables
People & Culture Business Analysis
- Provides key business analysis of information retained in the MBIE HR suite of systems and products, as well as other business initiatives in processes and procedures.
- Undertakes trouble-shooting and identifies potential system problems, and has a solutions focussed outlook.
- Provides and implements workarounds and/or solutions to reported problems as necessary.
- Ensures data integrity accuracy and confidentiality are maintained at all times.
- Provides practical business analysis and recommendations.
Capturing business needs and writing business requirements
- Acts as a business and systems specialist and maintains expert knowledge about P&C systems, products and processes to ensure exceptional business analysis services to our internal P&C customers.
- Analyses customer needs and manages the development and implementation of appropriate strategies and solutions to meet those needs, through business requirements and methodologies.
- Provides and implements appropriate procedures and/or solutions as necessary.
- Escalates unresolved problems to Manager P&C Innovation.
Relationship management
- Proactively provides timely, accurate, and professional advice and outcome.
- Encourages and maintains appropriate internal and external working relationships, through strong communication channels.
- Foster collaboration and strong communications across the P&C team, in order to achieve team & organisational strategic goals.
- Monitors and maintains existing service agreements.
- Develops business and technical networks inside and outside the organisation to achieve "best results" for the organisation as a whole.
Wellbeing, health & safety
- Displays commitment through actively supporting all safety and wellbeing initiatives.
- Ensures own and others safety at all times.
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
- Reports all incidents/accidents, including near misses in a timely fashion.
- Is involved in health and safety through participation and consultation.
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Senior Business Analyst position reports into the Manager People & Culture Innovation within the People & Culture branch. The branch sits within the Ngā Pou o te Taumaru group.
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Ngā matatau – Our competencies
Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.
Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.
Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.
Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.
Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.
Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
