Foreword from Carolyn Tremain, Secretary for Business, Innovation and Employment and Chief Executive and other key information about the Ministry of Business, Innovation and Employment.

We are the Ministry of Business, Innovation and Employment (MBIE), Hīkina Whakatutuki. Hīkina means to uplift and Whakatutuki means to move forward, to make successful.

This page describes the housing and tenancy regulatory system, its objectives and our qualitative assessment of it. It also lists the main statutes and changes to regulation either planned or in progress.

The last piece of water reform legislation ensuring New Zealanders have safe, reliable and affordable drinking water passed its third reading on 23 August.

MBIE consulted on an exposure draft of the Consumer Information Standards (Unit Pricing for Grocery Products) Regulations 2023. These draft regulations intend to help consumers compare grocery prices more easily by requiring the consistent display of unit pricing in New Zealand’s major grocery retailers.

Since launching in February 2023, the New Zealand Claims Resolution Service (NZCRS) has registered 1,725 cases and helped homeowners to resolve more than 900 cases.

We sought feedback on an exposure draft of the Credit Contracts and Consumer Finance (Buy Now Pay Later) Amendment Regulations 2022 (the Draft Regulations).

Our Promise is our commitment to our customers. It outlines what you can expect when you interact with us – whether that be in person, by phone, email or on our website.