The Ministry of Business Innovation and Employment, with the Office for Disability Issues, asked for feedback on six proposed changes to help move to better, more modern video interpreting and relay services to help Deaf, deafblind, hearing-impaired, and speech-impaired New Zealanders to communicate with hearing-people over the phone.

MBIE can make the most impact by coordinating and sharing information within our organisation, across government and with industry and communities.

We have responsibility for maintaining and reviewing charters for our regulatory systems.

We engage independent external boards to help shape and guide our work.

We undertake a programme of assessment of most of our regulatory systems based on regulation best practice principles and past regulatory failures.