This section explores developing and thriving at work. Firstly, confidence, skills, and perceptions of training and development opportunities are examined. Then, thriving at work is also explored, comprising vitality and learning dimensions.
The most common theme from the open-ended questions regarding what attracted people to the industry was the sociable, people-based, and interactive nature of the work.
It is no secret that the hospitality and tourism sectors have faced unprecedented challenges since the arrival of the COVID-19 pandemic.
This report examines how employment conditions are evolving in ways that directly impact the sector's ability to strengthen futures for both individual workers and the industry. It delivers analysis on shifts, progress and emerging pressures on the hospitality and tourism workforce from the 2024 survey. For the 2025 version, improved quantitative scales and questions on neurodiversity provide new perspectives and trends.
The Ministry of Business, Innovation and Employment commissioned Market Economics Limited to conduct research on the economic, environmental and social impacts of cruise in New Zealand. The research identifies factors influencing the cruise sector and assesses potential economic, social, and environmental benefits and costs associated with cruise tourism in New Zealand over the next 30 years.
This commentary presents the national context for tourism in the year ending September 2019 (and for the September 2019 quarter where available). This Quarterly Tourism Report focusses on the recent performance of the sector. The data in this report does not include the impacts of the novel coronavirus. MBIE acknowledges that novel coronavirus is creating uncertainty for the tourism sector, and the Government is looking at ways to provide data in a timely manner and information on impacts as they emerge.
This page contains an analysis of the spending patterns of international visitors to New Zealand from 2013 to mid-2018.
This report covers tourist access pathways, travel itineraries and tourist behaviour for the Kaikōura region. It identifies opportunities to meet anticipated changes tourism demand.
The 2013 tourism report provides an in-depth look into how our tourism sector was performing. The report is 1 of 7 publications in the New Zealand Sectors Report Series.
Since 2022, the Ministry of Business, Innovation and Employment has commissioned 3 extensive surveys from Auckland University of Technology and Dr David Williamson. These surveys provide data and insights on emerging trends for the sector workforces in worker perception of industry, burnout, pay, retention and other core indicators. With the most recent 2025 survey Strengthening futures, we can now compare workforce trends across a series of years.
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