Topic 2: Misuse
This section explains that the NZ Relay Service has had instances of being misused. This helps us ask questions to understand how we can deliver an inclusive service, while making sure everyone is safe, and misuse is limited.
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Other matters
Introduction to this discussion document
Development of initial regulations
The Ministry of Business, Innovation & Employment (MBIE) released a discussion document and consulted on an exposure draft of the initial Regulations in May 2021.
Summarised summary of submissions: Proposed changes to the NZSL Video Interpreting and Relay Services
The Ministry of Business Innovation and Employment, with the Office for Disability Issues, asked for feedback on six proposed changes to help move to better, more modern video interpreting and relay services to help Deaf, deafblind, hearing-impaired, and speech-impaired New Zealanders to communicate with hearing-people over the phone.
Summary document - Proposed changes to NZSL Video Interpreting and Relay Services
We want to know what you think about some changes we’re proposing to make to the video interpreting and relay services.
About
The Ministry of Business, Innovation and Employment (MBIE) is the Government’s lead business-facing agency. Our contribution to improving the well-being of New Zealanders is summarised in our purpose, to grow New Zealand for all.
Immigration (Fiscal Sustainability and System Integrity) Amendment Act 2025
The Government has made targeted amendments to the Immigration Act 2009 focused on improving both the fiscal sustainability and the integrity of the immigration system.
Communications and Broadband
Information and communications technologies enhance innovation and productivity across the economy. To realise this potential, we work to ensure that telecommunications markets operate efficiently and communications infrastructure is well developed.
Working conditions of migrant employees (2021 and 2022)
This report presents selected findings from the 2021 and 2022 Migrant Surveys, describing working conditions experienced by migrant employees.