New actions to protect Kiwis from scams
The New Zealand Anti-Scam Alliance’s 2026 work programme, published today, is a comprehensive set of actions that will help protect Kiwis from scams.
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Resources
The Minister of Resources is proactively releasing the titles of documents received from MBIE.
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New Zealand consumer surveys
The Consumer Protection team conducts biennial New Zealand Consumer Surveys (NZCS) to find out what adult New Zealanders know about consumer laws and it explores how they behave when they experience problems with products and services. The surveys provide national level insights on the health of the Consumer & Commercial regulatory system, and enable changes to be monitored.
Know your consumer rights
You have rights when you shop for goods and services. Find out more about your consumer rights.
Resources – 2023
Titles of documents the Minister of Resources received from MBIE in 2023.
Business guidance
How to comply with consumer laws and deal with complains in the best way.
Resources – 2024
Titles of documents the Minister of Resources received from MBIE in 2024.
Consumer Protection Website
Resources – 2025
Titles of documents the Minister of Resources received from MBIE in 2025.