An Easy Read book about the NZ Relay Service consultation.
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User support within the dispute resolution scheme
Users can be supported through the dispute resolution process formally by lawyers or advocates, or more informally by family or friends.
Understanding people's experiences of the NZ Relay Service to support a contract tender process
Web version of the consultation document: Understanding people's experiences of the NZ Relay Service to support a contract tender process.
Initial considerations for developing or reviewing a dispute resolution scheme
This page sets out what you need to consider when developing or reviewing a dispute resolution scheme.
2020 Fellowships Impact evaluation
Pūkeko Research Ltd have carried out an impact evaluation of Fellowships funded through Vote Business Science and Innovation funding.
Understanding dispute resolution
This section will help you gather information about the underlying issues driving complaints and disputes, and the circumstances under which they arise and are resolved.
Topic 1: Current services and their usage
This section explains what the NZ Relay Service currently does. This helps us ask questions to understand how the service is meeting the needs of its users.
Quick guide: how to navigate GCDR tools and resources
How to navigate GCDR tools and resources.
Background information about the NZ Relay Service
The NZ Relay Service began in 2004. It helps New Zealanders who are Deaf, hard-of-hearing, experiencing hearing loss, Deafblind, or who experience speech impediments to use telecommunications services to communicate.
This document summarises the performance of building consent authorities in meeting the targets set up in BCA (Accreditation of Building Consent Authorities) Regulations 2006
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