In 2024, we sought feedback on telecommunications regulatory issues that may impact businesses and consumers.

The telecommunications service obligations (TSO) regulatory framework established under the Telecommunications Act 2001 enables specific telecommunications services to be available and affordable.

The Government is progressing a package of regulatory changes to improve telecommunications services for New Zealanders, keep up with market developments and promote innovation.

We are responsible for maintaining a robust regulatory environment for the telecommunications sector.

The postal Deed of Understanding sets out the minimum obligations of the national mail carrier, New Zealand Post, for the sale and delivery of postal products.

Network operators in accordance with the Telecommunications Act 1987 and the Telecommunications Act 2001 are listed below in alphabetical order with their month of registration.

We advise government on aspects of the emergency call services in New Zealand, working with the New Zealand Police and other agencies.

This page tells you how to register as a network operator under the Telecommunications Act 2001 and about the special rights network operator status allows.

The Ministry of Business, Innovation and Employment (MBIE) has opened submissions to the release of the ‘Enhancing telecommunications regulatory and funding frameworks’ discussion document.

The NZ Relay range of services is provided by the Crown for people with communications disabilities. MBIE funds NZ Relay to provide equal work and lifestyle opportunities for those with speech, hearing and vision disabilities. These services assist people who are Deaf, hard of hearing, speech-impaired and deafblind to communicate with others over the phone, with the help of a relay assistant.