Digital Boost evaluation research
We want to support more small business owners to digitally transform their operating models. This can happen through the adoption of digital hardware and software, process changes, new skills and capabilities, access to capital and having deeper insight into their business through data.
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To support this vision, the Ministry of Business, Innovation and Employment (MBIE) launched the small business Digital Boost programme at the end of 2020.
It was designed in partnership with industry experts to ensure it meets the needs of New Zealand small business owners.
MBIE continues to work closely with small business owners and the private sector on the delivery of the programme.
Benefit of being part of the Digital Boost programme
This report summarises the results from the third wave of the Digital Boost impact research. Wave 3 was with businesses that registered from April 2022 to January 2023.
Key findings included:
- 84% would either ‘highly’ or ‘possibly’ recommend’ the programme to others
- 17% reported increased revenue
- 26% reported increased business resilience
- 23% reported less time spent on existing business tasks.
Benefit of being part of the Digital Boost programme: Wave 3 – June 2023 [PDF 8.2MB]
Digital Boost evaluation research – August 2022
The research demonstrates the value that small businesses are receiving from the Digital Boost programme. Key statistics of note include:
- 79% of users would recommend the platform to a business acquaintance.
- 89% of Digital Boost users intend to continue using the platform.
- 23% of all businesses report improved revenue after using Digital Boost, for those who engage weekly with the platform, this lifts to 39% of businesses.
- 80% of Digital Boost businesses now have a website.