Consumer Advocacy Council (2021 to 2024)

The Consumer Advocacy Council was an independent ministerial advisory committee. Its Chair was appointed in July 2021 and it operated until June 2024. Its purpose was to advocate for residential and small business electricity consumers in New Zealand. The Council’s research, surveys, submissions, media releases and speeches have been republished on the MBIE website.

Research

The Council commissioned research to understand the issues that residential and small business consumers face when dealing with others in the electricity sector.

Consumer Advocacy Council research

Surveys

The Council surveyed residential and small business electricity consumers regularly to learn about the issues that are important to them.

Consumer Advocacy Council surveys(external link)

Submissions

The Council made submissions to industry consultations on behalf of small electricity consumers.

Consumer Advocacy Council submissions(external link)

Media releases

Read the Council’s statements about their work and events in New Zealand’s electricity sector.

Consumer Advocacy Council media releases(external link)

Speeches

The Council Chair represented residential and small business consumers at electricity sector events.

Consumer Advocacy Council speeches(external link)

Council establishment

Cabinet established the Consumer Advocacy Council (the Council) as a Ministerial Advisory Committee in early 2020 as a result of an independent Electricity Pricing Review to investigate New Zealand’s electricity market.

Consumer Advocacy Council establishment document(external link)