Proposed changes to NZSL Video Interpreting and Relay Services

closed
Submissions closed: 15 April 2019, 9am

The Minister of Business, Innovation and Employment, with the Office for Disability Issues, asked to help move to better, more modern video interpreting and relay services to help Deaf, deafblind, hearing impaired and speech-impaired New Zealanders to communicate with hearing people over the phone.

About the consultation

The consultation period ran from 28 February to 15 April 2019 and asked for feedback on six proposed changes, these were:

  1. Get you to register as a user
  2. Make the Video Interpreting Service more available
  3. Move to digital text-based relay services
  4. Phase out CapTel equipment
  5. Stop using Teletypewriter (TTY) equipment
  6. Stop speech-to-speech services

In total 18 submissions on the proposed changes were received through written or video feedback.

Summary of submissions

A summary of the feedback received during the consultation period on the proposed changes to NZSL Video Interpreting and Relay Services

Summary of submissions: Proposed changes to NZSL Video Intepreting and Relay Services

Summarised summary of submissions 

A shorter version of the feedback received on the proposed changes to NZSL Video Interpreting and Relay Services.

Summarised summary of submissions: Proposed changes to NZSL Video Intepreting and Relay Services

Workshops

Workshops were held in five locations around the country from March to April. The notes from each of these workshops are available below.

Hamilton 19 March 2019 [PDF, 385 KB]

Lower Hutt 20 March 2019 [PDF, 462 KB]

Auckland 25 March 2019 [PDF, 517 KB]

Dunedin 28 March 2019 [PDF, 436 KB]

Christchurch 1 April 2019 [PDF, 421 KB]

Last updated: 13 May 2019