Continuous Improvement Advisor
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The Continuous Improvement Advisor is a team member within the System Change team in the New Zealand Government Procurement (NZGP). Each year, the New Zealand Government spends more than $50 billion on goods and services that are essential for the delivery of public services and infrastructure, economic growth, and the wellbeing of New Zealanders.
The Government and the New Zealand public expect this spend to deliver value. NZGP is tasked with leading the settings, outcomes and performance of the procurement system managing this expenditure.
This role is responsible for the ongoing effort to find and promulgate improvement, innovation, lessons learned and change impact across the government procurement system, including processes, tools, and services using best practice continuous improvement tools.
Tēnei tūranga – About the role
The Continuous Improvement Advisor is responsible for:
- Operational advice on improvements and innovations across the government procurement system.
- Providing tools and templates for agencies to use across the government procurement system to increase consistency and streamline processes.
- Managing procurement system business processes, ensuring they are kept current and are continually reviewed for relevancy to procurement activity.
Ngā herenga – Requirements of the role
Personal specifications
- Understanding and support of process improvement approach.
- Experience managing small to medium sized projects.
- An understanding of Government decision making and operating procedures.
- Demonstrated experience of leading by example and an ability to bring people along.
- Working knowledge of MS Office suite, particularly Word, Excel and Outlook.
- Develops valued and cooperative working relationships with both internal colleagues and external stakeholders.
- Takes responsibility and accountability and produces a high standard of work.
- Participates positively and is engaged in team activities.
- Well-developed professional written and verbal communication abilities.
- Persistent and rigorous approach to problem solving.
- Effectively and easily identifies risks and focuses on achieving resolutions.
- Well-developed self-awareness and ability to remain calm under pressure.
Takohanga tuhinga o mua – Key accountabilities and deliverables
Delivers quality results which contribute to the Ministry’s outcomes
- Measure, monitoring and report on system performance. Draft and publish reports and highlight areas of opportunity, intervention, and risk.
- Provide tools and templates for agencies to use across the government procurement system to increase consistency and streamline processes where possible.
- Manage procurement system business processes, ensuring they are kept current and are continually reviewed for relevancy to procurement activity.
- Review risks on a regular basis, supporting NZGP’s proactive approach to identifying and managing issues.
- Builds continuous review and improvement throughout all elements of Government Procurement.
Relationship management
- Participates as an active team member and contributes knowledge and expertise needed to achieve MBIE’s outcomes.
- Develops effective working relationships with MBIE managers and staff to transfer knowledge and learning from the team to the wider organisation.
- Builds and maintains effective relationships and partnerships with external stakeholders, to identify and share best practice information and to promote the Ministry, its products, and services.
- Represents whole-of-Ministry views and protects its reputation in any external interactions.
Wellbeing, health and safety
- Displays commitment through actively supporting all safety and wellbeing initiatives.
- Ensures own and others safety at all times.
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
- Reports all incidents/accidents, including near misses in a timely fashion.
- Is involved in health and safety through participation and consultation.
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Continuous Improvement Advisor position reports into the Head of System Change within the NZGP branch. The branch sits within the Building Resources and Markets group.
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Ngā matatau – Our competencies
Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.
Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.
Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.
Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.
Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.
Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
