Lead Insolvency Officer
On this page
Tēnei tūranga – About the role
The Lead Insolvency Officer provides highly technical and specialised insolvency and trustee services for the administration of complex company liquidations, and personal bankruptcies and asset management in criminal proceeds cases, in accordance with statutory requirements.
The Lead Insolvency Officer will also provide management support to Insolvency and Trustee Service (ITS) managers and staff, provide increased capability and quality service delivery to clients, and contribute into Regional Criminal Proceeds Management fieldwork as required.
Its key relationships include MBIE people leaders, ministers, and minister’s office employees and those of other government agencies.
Ngā herenga – Requirements of the role
Personal specifications
- Tertiary qualification preferably in Law or Commerce or equivalent in depth and practical insolvency administration experience
- Ability to understand and apply relevant legislation.
- Highly developed commercial, operational and legislative knowledge of the statutory function of the Official Assignee’s work practices, or practical industry or business experience
- Well-developed written, oral presentation and interviewing skills
- Planning and organising skills, including ability to maintain performance when under pressure, critical assessment of workflows, and appropriate prioritising of work.
- Computer and keyboard skills including ability to use Word, Excel, and information databases, and knowledge of web sites and Internet services
- Coaching and mentoring skills
- Ability to positively influence clients, and earn their respect, trust and confidence
- Ability to provide constructive feedback to others, and pass on skills and knowledge to other staff
- Maturity of judgment and common sense approach
- Demonstrated ability to create and enhance working relationships - working cooperatively and effectively with others
- Lead, coach and motivate staff
- Confident and persuasive communicator
- Proven ability to deal effectively with conflict situations.
- Ability to work innovatively – takes a forward-looking and pro-active approach to issues.
- Credit check required
- Required to drive
- Police vetting not required
- May require enhanced pre-employment checks and/or vetting.
Takohanga tuhinga o mua – Key accountabilities and deliverables
Responsibilities of this position are expected to change over time as the Ministry responds to changing needs. The incumbent will need the flexibility to adapt and develop as the environment evolves.
Administration of Estates
- Responsible for the accurate administration of cases allocated to them
- In delivering their work, the Lead Insolvency Officer is able to ensure:
- Successful challenges to decisions or actions are rare.
- Good understanding of relevant legislation is evident.
- Their work meets ITS SSP & Business Objectives relating to quality and timeliness, and adheres to ITS policies and best practices.
- Recognised by others as being a highly competent provider of insolvency services.
- Feedback from colleagues and stakeholders reflects sound understanding and professional approach to task completion.
- Quality issues are identified and raised with Manager.
- Issues of potential risk e.g. issues deficiencies in procedures or ways procedures are carried out, are identified and raised with people leaders.
Asset Management
- In relation to insolvencies, identify assets through interviews and investigation of records and locate, seize and realise assets
- Action or arrange for the initial inspection of restrained and forfeited assets on receipt of court orders under the proceeds of crime legislation
- Complete administration in relation to asset management and risk matters for all assets including insurance, risk assessments, ownership investigations where required
- Arrange for the disposal of assets as required by estate or liquidation administration or court orders pursuant to the proceeds of crime legislation.
- Successful challenges to decisions or actions are rare
- Meets ITS business objectives with adherence to ITS policies and best practices
Technical Management
- Case management of the team adheres to negotiated performance standards
- Business objectives are met
- Reporting reflects a genuine and thorough understanding of where the team is at
Leading and Coaching
- People practices meet Ministry’s expectations
- Incumbent spends effective time on leadership activities
- Team members are competent to undertake work with minimum direct involvement
- Leadership diagnostic tools evidence improvement in the quality of leadership
Develop and maintain effective relationships with creditors, insolvent parties and clients
- Successful challenges to decisions or actions are rare.
- Meets ITS business objectives and adheres to ITS policies and best practices.
- Participates in promotion opportunities.
- Client confidence in the service provided by ITS is maintained.
- Team is perceived to perform its work with a sense of fairness and pragmatism
- Team gains reputation as a highly competent provider of insolvency services
Effective relationships with key stakeholders
- Feedback reflects high quality interest and involvement by the person and team
- Participates in promotion and publicity opportunities
- Team gains reputation as a highly competent provider of insolvency services
- Team is perceived to perform its work with a sense of fairness and pragmatism
Resource and Performance Management
- People practices meet Ministry’s expectations
- Performance and productivity of team is monitored effectively
- Ministry policies adhered to.
Audit Reporting
- Reporting reflects a genuine and thorough understanding of where the team is at
- Deliver sound and accurate audit data to auditor for their report to Regional Managers
Proceeds of Crime
- Feedback from POC staff reflects a sound understanding of task requirements and efficient completion
- Feedback from local Police contact reflects professional, high quality approach to task completion
Effective group and wider team membership
- Works constructively with peers and colleagues nationally
- Actively contributes to team activities, and the team is recognised as a professional and efficient unit
- Demonstrates commitment to team decisions and goals
- Effective individual participation in projects, as appropriate
- Behaves accountably
- Provides open and constructive feedback to others.
- Provides timely feedback on various projects as requested.
- Exhibits confidence in dealing with staff from all offices and at all levels.
Wellbeing, health & safety
- Displays commitment through actively supporting all safety and wellbeing initiatives.
- Ensures own and others safety at all times.
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
- Reports all incidents/accidents, including near misses in a timely fashion.
- Is involved in health and safety through participation and consultation.
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Lead Insolvency Officer position reports into the Team Leader within Insolvency and Trustee Service, Market Integrity branch. The branch sits within the Te Whakatairanga Service Delivery group.
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Ngā matatau – Our competencies
Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.
Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.
Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.
Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.
Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.
Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
