Recap of questions

Below is an email friendly version of the submission template. You can copy this list of questions into a new email and send it to communicationspolicy@mbie.govt.nz 

You do not have to respond to every question for your submission to be counted. Alternatively, you can send your response via post to:

Communications Policy
Building, Resources and Markets
Ministry of Business, Innovation and Employment
PO Box 1473
Wellington 6140 

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Moving towards a financially sustainable mail service: How to have your say

For more information about the questions please refer to the pages they are discussed on.

Questions 1 to 7: Background on mail in New Zealand

Questions 8 to 14: Proposed changes to Deed of Understanding

Question 15: Other matters

Your name and/or organisation

Name: 

Organisation (if applicable):

Questions for organisations and businesses

1. What sector of the economy does your business or organisation operate in?

2. Roughly how many letters does your business or organisation send in a month? And how many do you receive?

3. Are you planning to undertake any programmes to reduce your business’ or organisation’s reliance on mail e.g. transitioning toward digital alternatives. Why/why not?

4. Is there some amount of mail you still need or expect to send even if your business uses alternative communication channels?

Questions for individuals

5. Roughly how many letters do you send in a week?

6. What is your main reason for using the mail service, versus other means of communication e.g. face-to-face, email, online etc.?

7. What types of communications do you regularly receive by mail? For example, bank statements, utility (telephone, electricity) bills, rates bills and hospital notifications.

Questions about the proposals in the discussion document

Changes to minimum delivery frequency

8. How would the proposed delivery frequency changes impact how you send and receive mail, if NZ Post were to operate at the proposed minimum levels?

9. Do you believe your area is correctly classified as either urban or rural (i.e. you have a Rural Delivery number in your address). If not, why not?

Changes to where NZ Post would be required to deliver mail

10. If you were moving to a location that was not currently within NZ Post’s mail network footprint (e.g. not receiving mail delivery), how would you feel about receiving mail at a community collection point, or other means than through a letterbox at your property?

Changes to requirements regarding NZ Post’s retail presence

11. Do you typically require assistance when sending mail items (not parcels) at a postal outlet and what type of assistance do you require and/or receive?

12. Do you believe the existing requirement of at least 240 manned points of presence should be maintained in the revised Deed?

Future Review date for a revised Deed of Understanding

13. Do you have any feedback on the proposal for the next Review of the Deed to take place by three years from the date of any revised Deed following the 2024 Review?

14. Do you have any thoughts about the trigger point for an earlier review in the case of steeper mail decline?

Access to the postal network

15. What is your view on the need to retain the current obligation in the Deed for NZ Post to provide other postal operators with access to its delivery network?

Closing comments

16. Do you have any other feedback about the proposals in this discussion document that you would like to provide to MBIE?

< Other matters | Discussion document: Moving towards a financially sustainable mail service >