Discussion document: Moving towards a financially sustainable mail service
Submissions on this discussion document closed on 10 December 2024 and we are currently working through next steps.
On this page
This is the web version of the discussion document 'Moving towards a financially sustainable mail service'.
The timeframe for submissions on this discussion document has now closed. The documents relating to submissions and a PDF version of the discussion document are available on the following page:
Have your say: Seeking feedback on moving towards a financially sustainable mail service
In this section
How to have your say
Detail on making a submission, how we use the information you share with us, and how we may release information
Background on mail in New Zealand
This section outlines our current understanding of how New Zealanders use the mail service and how that has changed over time. The section concludes with questions for you on how you use the mail service now and how you intend to use it in the future.
Proposed changes to Deed of Understanding
This section provides an overview of some of NZ Post’s primary service obligations as outlined in the Deed, and proposed changes to these as part of the 2024 Review, for your feedback.