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Topic 1: Current services and their usage

This section explains what the NZ Relay Service currently does. This helps us ask questions to understand how the service is meeting the needs of its users.

Summary of submissions: Proposed changes to the NZSL Video Interpreting and Relay Services

The Ministry of Business Innovation and Employment, with the Office for Disability Issues, asked for feedback on six proposed changes to help move to better, more modern video interpreting and relay services to help Deaf, deafblind, hearing-impaired, and speech-impaired New Zealanders to communicate with hearing-people over the phone.

Understanding people's experiences of the NZ Relay Service to support a contract tender process

Web version of the consultation document: Understanding people's experiences of the NZ Relay Service to support a contract tender process.

Oil

Domestic consumption of oil products remains steady, with declines in commercial sector use counteracting an increase in residential and agricultural use. International transport fuel use continues to increase as travel recovers from the impacts of the coronavirus (COVID-19) pandemic.