Kupu whakataki a te Tumu Whakarae – Chief Executive’s foreword

Kupu whakataki a te Tumu Whakarae

Nā tō mātou tū hei tari kāwanatanga nui tonu, me tō mātou tū hei kaiwhakawhiwhi mahi nui rawa atu i te rāngai tūmatanui, whakarato ai mātou i ngā ratonga kāwanatanga mātuatua mā te iwi whānui, huri noa i te motu. Ahakoa ko te āwhina i ngā pakihi kia momoho, ko te whakapai ake i te maru i ō tātou paenga, ko te tiaki i ngā kiritaki whakaraerae, ko te āwhina ki te whakawhanake i tētahi rautaki ōhanga ngātahi hei kawe whakamua i te motu rānei, ka noho tonu ko ngā iwi me ngā hapori i te pū o ā mātou mahi. Hei āwhina i a mātou ki te whakarato i tēnei, I whakahiato, i whakauru hoki mātou i a Te Ara Amiorangi, tō mātou Rautaki Whakahaere. Ka whakarite tēnei i tētahi aronga i whai wāhi atu te katoa, e whakamōhio ana i a mātou ki hea mātou arotahi ai ki te whakatutuki i ō mātou putanga me te Whakatipu i a Aotearoa mō te Katoa.

I te tau kua huri, kua karangahia te kāwanatanga ki te whakapakari ake me te arataki i te motu whakaeke i ngā mōrearea matua e toru – te haerenga tonu o te urupare ki ngā whanatuku tangata i Ōtautahi, te pahūtanga o Whakaari, me te urutā COVID-19. Whai muri tata i te whanatuku tangata i te whare kōrana ki Ōtautahi i te 15 o Poutū-te-Rangi 2019, ko Hīkina Whakatutuki tētahi o ngā pokapū kāwanatanga tokowhā ki te āwhina i te Komihana a te Karauna me tō rātou pakirehua ki ngā whanatuku tangata. Huri noa i te tau, tokomaha tonu ā mātou tāngata e tautoko ana i ngā tono a te Komihana, me te whakaemi i te rahi o ngā pārongo. E tūmanako ana mātou ki te taenga mai o ngā whakakitenga i ngā mārama e tū mai nei. E ngākau titikaha ana ahau mō te āheitanga o te rāngai tūmatanui ki te mahi ngātahi ki te  whakatinana i ngā tūtohutanga me te ārai i te wā mea ake nei o te iwi whānui me ngā manuhiri ka tae mai ki te tirotiro haere i tō tātou motu.

Nō muri i te parekura i te motu o Whakaari, ko te tautoko  i ngā hapori me te hoatu tūturutanga ki ngā pakihi iti nei, te mahi matua a Hīkina Whakatutuki. I arotahi mātou ki te hoatu āwhina ki te hunga i whaipānga ki tēnei aituā,  me te whakarite oranga ngākau i tēnei wā whakapātari. Tere tonu tā mātou whakatakoto i tētahi mōkihi tautoko pakihi ohorere, hei āwhina wawe i aua pakihi i pā tōraro ki ēnei kaupapa hinapouri, me tā mātou kaha ki te tautoko i te whakaoranga o te rohe.

He kawenga nui tā Hīkina Whakatutuki i te taha o te urupare a te kāwanatanga ki te urutā Covid-19. I arataki, i whai wāhi nui rānei mātou, i ngā ara-mahi e rima i te wā o te urupare, me tā mātou rōhaina i te 500, neke atu, o ā mātou tāngata, ki te tautoko i te katoa o te rōpū Kāwanatanga. Kīhai he ‘pukapurei’ mō te āhua o tō mātou uruparetanga. I puta tēnei hei tauira pono o te wairua ratonga, e mahi ngātahi ana ki te whakatakoto mea tautoko hei pupuri i te haumarutanga me te āraitanga o te iwi whānui. Kua whai a Hīkina Whakatutuki i tētahi tūranga kaikini rite ināianei, i a Aotearoa e aro nei ki te mahi whakaoranga me te hiki anō i te ōhanga.

Huri noa i ngā tau 2019/2020, i whakapūmautia e mātou ō mātou uara, tērā e whakarerekē ana i te ahurea o Hīkina Whakatutuki – mai i te āhua arataki ai ō tātou kaiarataki, tae noa ki te āhua mahi ngātahi ai ō tātou kapa. Kua kite mātou i tētahi nekehanga pai i tō mātou ahurea ki Hīkina Whakatutuki, me te tū o ngā uara hei reo kitea noatia ana, me tētahi huarahi hoki ki te mahi tahi pai ake.

E hiahia ana ahau ki te mihi ki a mātou kaimahi puta noa i a Hīkina Whakatutuki, mō te tū e kawe nei tēnā, me tēnā, ahakoa ngā taiao whakataratara, huringa tere hoki, i te nuinga o te wā. Ka whakamihi hoki au ki te hunga kei te mura o te ahi, ngā kanohi o te whakahaere, ki ngā kapa e mahi ana ki muri e whakarite ana kei te whai mātou i ngā pāraha tika me ngā pūnaha, ki i a rātou hoki e waihanga ana, e whakawhanake ana i ngā kaupapahere whai kiko mō ngā hapori e whakaapa ana tātou. Ka nui taku whakahīhī mō ngā mahi whakatutuki ai tātou me te rerenga kētanga ka puta i a tātou mō Aotearoa.

Ko te oranga pai o ngā tāngata o Hīkina Whakatutuki ā-tinana, ā-wairua, tētahi tino mahi matua mō taku Kapa Kaiarataki (SLT). Hoatu ai mātou i te matahuhua o ngā ratonga tautoko oranga mā tō mātou pū toioranga,   a Te Puna Ora. Kaha tonu tā tātou mahi ki te whakarite hātepe e noho haumaru ai ā mātou tāngata i te paenga, i te wā e hokihoki mai ana nga Kiwi ki Aotearoa i ro i te Mate Urutā a-Ao, me tā mātou whakarato ratonga ki ō mātou kapa pokapū waea i a rātou e mahi ana me ngā kaiuiui pōkaikaha. Hāngai ai tō mātou puta hei Tino Toa i ngā Tohu Kanorau (Diversity Awards) 2020 mō tō mātou Hōtaka Tupu Tai Internship, ki tō mātou paihere ki te whakapiki i te mana me uara o ā mātou tāngata, me te whakatītina i tētahi toi whenua.

Nā runga i ngā whaiwāhitanga me ngā āhuatanga rerekē kua rongo tātou katoa i te tau kua huri, ka noho pono tonu te koronga a Hīkina Whakatutuki, te Whakatipu i a Aotearoa mō te katoa. I āhei mātou ki te tere urupare, ā-ngaio, ā-aroha, nā runga i ngā mahi a ō mātou tāngata whai pūmanawa, noho ū hoki ki a Hīkina Whakatutuki. Kaha tonu a mātou tāngata ki te whakatinana i te wairua o te ratonga me tā rātou eke panuku ki te āwhina whakarato i tō mātou oati ki ngā tāngata o Aotearoa.

Nāku noa, nā

Carolyn Tremain
Te Tumu Whakarae mō Hikina Whakaututuki

Chief Executive's foreword

As one of New Zealand’s largest government departments and public sector employers, we provide essential government services for New Zealanders right across the country. Whether it’s helping businesses thrive, improving security at our borders, protecting vulnerable consumers, or helping to develop a more inclusive economic strategy to take the country forward, people and communities are at the heart of what we do. To help us continue to deliver this, we developed and introduced Te Ara Amiorangi, our Organisational Strategy. This provides a shared direction, telling us where we need to focus to achieve our outcomes and Grow New Zealand for All.

In the last year, government has been called upon to step up and lead New Zealand through three major crises – the continued response to the Christchurch attacks, the Whakaari/White Island eruption and the COVID-19 pandemic. Shortly after the Christchurch mosque attacks on 15 March 2019, MBIE became one of six government agencies to assist the Royal Commission with their inquiry into the attacks. Over the last year many of our people have been supporting Commission requests and collating substantial amounts of information. We expect the findings in the coming months. I am confident of the public sector’s ability to work together to implement the recommendations and protect the future of New Zealanders and those who visit our shores.

Following the Whakaari White Island disaster, supporting communities and providing certainty for small businesses was a priority for MBIE. Our focus was on providing assistance to those affected by the tragedy and providing relief at a challenging time. We quickly rolled out an emergency business support package to help those businesses immediately impacted by the tragic events, and along with council, continue to support the region’s recovery.

MBIE played a critical role in the government’s response to the COVID-19 pandemic. We led, or played a significant role, in five workstreams during the response and had over 500 of our people redeployed to support the All of Government team. There was no ‘playbook’ for how we responded. This has been a true example of the spirit of service as our people worked collaboratively to put in place the support mechanisms to keep New Zealanders safe and protected. MBIE now plays an equally critical role as New Zealand moves into recovery and towards rebuilding the economy.

Over the 2019/20 year, we embedded our values, which are making a difference to MBIE’s culture – from the way our leaders lead to how our teams work together. We’ve seen a positive shift in our culture at MBIE, with the values giving us a common language and a way of working better together.

I want to acknowledge our people right across MBIE for the role they each play, in often challenging and fast- moving environments. Thank you to those on the frontline who are the face of the organisation, those teams who work behind the scenes ensuring we have the right tools and systems in place, and those who shape and develop the policies that make a difference to the communities we serve. I am exceptionally proud of the work we do and the difference we make for New Zealand.

The wellbeing of MBIE people, both physically and mentally, is a key priority for my Senior Leadership Team (SLT). We provide a variety of wellbeing support services through our dedicated wellbeing hub, Te Puna Ora. We’ve worked hard to put processes in place to keep our people at the border safe as Kiwis return to New Zealand amid the global pandemic, and we provided additional support to our call centre teams as they dealt with stressed callers. Our recognition as Supreme Winners in the 2020 Diversity Awards for our Tupu Tai Internship Programme speaks to our commitment of making our people feel respected and valued, fostering a sense of belonging.

Given the different opportunities and situations we have all experienced over the last year, MBIE’s purpose to Grow New Zealand for All, Hīkina Whakatutuki, remains true. We have been able to respond quickly, professionally and with empathy because of the mahi of our talented and committed MBIE people. Our people have continuously embodied the spirit of service and gone above and beyond to help deliver on our promise to New Zealanders.

Nāku noa, nā

Carolyn Tremain
Te Tumu Whakarae mō Hikina Whakaututuki
Secretary for Business, Innovation and Employment
Chief Executive, Ministry of Business, Innovation and Employment

< Annual report 2019/20 – Pūrongo ā-tau 2019/20 | Our year in review – executive summary >