Annex 3: Sector based roles and qualification details for Auckland

Construction

Role

1. Builders and carpenters: Builders and carpenters are needed for a variety of construction projects, including residential and commercial construction.
2. Electricians: Electricians are in demand for wiring and installing electrical systems in buildings and infrastructure.
3. Plumbers: Plumbers are needed for installing and repairing plumbing systems in buildings.
4. Engineers: Engineers are required to design and oversee construction projects, as well as to ensure that they meet safety and regulatory requirements.
5. Architects: Architects are needed to design buildings and other structures and to ensure that they meet the needs of clients and users.
6. Project managers: Project managers are required to oversee construction projects, including managing budgets, timelines, and personnel.
7. Welders and metal fabricators: Welders and metal fabricators are needed for creating and installing metal structures, including beams, railings, and fences.

Qualification

• Construction & Infrastructure sector in Auckland there are likely to be 3,514 Diploma (level 5-6) between 2023 and 2028. Job openings at Diploma (level 5-6) account for 12.0% of all job openings in the sector over the period.
• Most of these job openings are expected to be replacement job openings (3,291 jobs).

Details/Demography

• Auckland needs a range of construction workers with different skills and qualifications to meet the demand for construction projects in the city. There is currently a shortage of construction workers in Auckland, New Zealand. The construction industry in Auckland, like many other cities around the world, has been affected by the global shortage of skilled workers in the industry, which has been exacerbated by the COVID-19 pandemic.
• The shortage of construction workers has been particularly acute, with many businesses struggling to find and retain qualified workers to meet the demand for construction projects in the city. This has resulted in increased competition for skilled workers and has put pressure on businesses to offer higher wages and benefits to attract and retain staff.
• To address the shortage of construction workers in Auckland, the construction industry has been working to promote the industry as an attractive career choice and to develop training and development programs to attract and retain skilled workers.

Hospitality - Includes Chef, Cafe or Restaurant Manager, Sales Assistant (General), Kitchen Hand, Waiter

Role

1. Chefs: Chefs are required to prepare and cook food in restaurants, cafes, and other food establishments. They must have the skills and knowledge to create menus, manage food inventory, and maintain food safety standards.
2. Food and beverage servers: Food and beverage servers are needed to provide table service in restaurants, cafes, and bars. They must have excellent customer service skills and be able to work in a fast-paced environment.
3. Baristas: Baristas are required to make coffee and other hot beverages in cafes and coffee shops. They must have a good knowledge of coffee and be able to work efficiently and quickly.
4. Kitchen hands: Kitchen hands are needed to assist chefs with food preparation, including chopping vegetables, cleaning, and washing dishes, and maintaining cleanliness and hygiene in the kitchen.
5. Restaurant managers: Restaurant managers are required to oversee the operations of restaurants, cafes, and other food establishments. They must have strong leadership skills and be able to manage staff, create budgets, and ensure that food safety standards are met.

Overall, the food hospitality industry in Auckland requires a range of skilled workers to support food service operations and meet the demand for food and beverage products.

Qualification

• Accommodation and Food Services sector in Auckland there are likely to be 16,747 Certificate (level 1-3) between 2023 and 2028. Job openings at Certificate (level 1-3) account for 62.5% of all job openings in the sector over the period.
• Most of these job openings are expected to be replacement job openings (12,525 jobs).

Qualifications needed to support soft skills and customer service skills:

• Customer service and other core hospitality skills - serve as the foundation for careers in other industries and jobs. There are additional opportunities to recognise the value of such hospitality skills in terms of their transferability across sectors.
• Developing long term career paths - because hospitality shapes young people's career paths, the industry plays a massive work-based learning role in the population's educational journey.
• Recognizing the value of soft skills - is an important area for qualification development in the hospitality industry.

Details/Demography

• By 2028 there will be 3,360 job openings for Chefs. There is currently a shortage of chefs in Auckland, New Zealand. The hospitality industry in Auckland, like many other cities around the world, has been affected by the global shortage of skilled workers in the industry, which has been exacerbated by the COVID-19 pandemic.
• The shortage of chefs has been particularly acute, with many businesses struggling to find and retain qualified chefs to meet the demand for their services. This has resulted in increased competition for skilled workers and has put pressure on businesses to offer higher wages and benefits to attract and retain staff.
• Supporting Māori, Pacific and Ethnic communities to succeed in the hospitality sector: The sector needs to develop local Māori, Pacific and Ethnic community based cultural competencies.

Manufacturing

Role

1. Machine operators: Machine operators are needed to operate various types of machinery, such as CNC machines, lathes, and milling machines, to manufacture products.
2. Welders and metal fabricators: Welders and metal fabricators are needed to create and assemble metal products, such as components for machinery or structural steel.
3. Electricians: Electricians are needed to install and maintain electrical systems in manufacturing facilities, such as wiring machines and installing lighting.
4. Quality control inspectors: Quality control inspectors are required to ensure that products meet quality standards and specifications, and that they are free of defects.
5. Logistics and supply chain professionals: Logistics and supply chain professionals are needed to manage the movement of materials and finished goods, from suppliers to manufacturing facilities and then to customers.
6. Maintenance technicians: Maintenance technicians are required to perform maintenance and repairs on machinery and equipment to ensure that they are running efficiently.
7. Overall, the manufacturing industry in Auckland requires a range of skilled workers to support manufacturing operations and meet the demand for manufacturing products.

Qualification

• In the Manufacturing, Engineering & Logistics final sector in Auckland there are likely to be 19,166.
• Degree (level 7+) between 2023 and 2028. Job openings at Degree (level 7+) account for 26.9% of all job openings in the sector over the period. Most of these job openings are expected to be replacement job openings (13,596 jobs).

Details/Demography

• The top 5 detailed occupations in the WDC Manufacturing, Engineering & Logistics final sector in Auckland are expected to account for 14.9% of all job openings between 2023 and 2028. Replacement job openings for these are expected to make up 13.1% of overall job openings in this sector.
• The shortage of manufacturing workers in Auckland has been particularly acute, with many businesses struggling to find and retain qualified workers to meet the demand for manufacturing products in the city. This has resulted in increased competition for skilled workers and has put pressure on businesses to offer higher wages and benefits to attract and retain staff.

Health

Role

1. Surge workforce who can support vaccination programmes, for example child immunisation programmes and lead to a Kaiāwhina role.
2. Health Care Assistant (HCA)/Kaiāwhina and Enrolled Nursing (EN) Level 1-4, 5 are required all health settings (hospitals, aged residential care facilities, and in the community) - Forecasts out to 2028 show there is a requirement to train 5,044 people.
3. Registered Nursing (RN) are required all health settings (hospitals, aged residential care facilities, and in the community) - L7 and L7+. By 2028 there will be 6,798 job openings for RN including Nurse Manager, Educator and Practitioner.
4. Diagnostics occupations to undertake roles including Dietitian, Pharmacist, Medical Diagnostic Radiographers, Medical Radiation Therapists, Nuclear Radiation Therapist, Optometrist, Orthoptist, and Sonographers. L7 and L7+, 1,435 people to fill job openings required by 2028.
5. Therapy occupations including Dental Specialists, Occupational Therapist, Physiotherapist, Physiotherapists, and Podiatrist- L7 and L7+, 1,924 people required to train by 2028.
6. Medical Practitioners including General Medical Practitioners, Resident Medical Officer, Thoracic Medicine Specialist, Endocrinologists, Internal Medicine, Gastroenterologist, Neurologist, Vascular Surgeon, Rheumatologist, Clinical haematologist, Renal Medicine Specialist, and Otorhinolaryngologist - L7+, 1,855 people will be required by 2028.

Qualification

• Level 1-2, Level 1-4, 5, L7 and L7+

Details/Demography

• Focus on NEET Māori and Pacific. There is opportunity to support those who mobilised for the COVID-19 response in their communities.
• There are currently shortages across Auckland and a care sector agreement between Immigration New Zealand and the sector with a focus on the aged residential care (ARC) sector allow overseas workers to be employed at below the medium wage. As part of that agreement there is a requirement for the sector to make working conditions more flexible to allow more local workers to train up to level.
• The COVID-19 pandemic exposed serious weaknesses in the health workforce. Pre-existing health workforce shortages prior to the pandemic meant the burden of responding to the pandemic fell on an already understaffed health system.
• There is a need to support and increase upskilling for Registered Nurses (RN) into Nurse Practitioner roles - As there are fewer GPs (General Practitioners) available, the scope of practise for Nurses is increasing to include prescribing and diagnostics tests.
• A focus on support and encouragement for all students but particularly Māori and Pacific students - to have an entry point as a dental health assistant with a supported, apprenticeship style pathway into dental therapy.
• The need for GPS - at least 50 per cent of GPs are planning will be retiring in the next decade and most of them being in Auckland according to the College of General Practitioners. With the existing GPs in the region already being burdened with huge workloads and funding issues, this could come at a cost to patients with shorted consultations, longer wait times and less equitable outcomes, unless a sustainable long-term supply of GPs is developed.

Primary

Role

• Farm, Forestry and Garden Workers.
• Equine industry with a workforce of 14,000 generating $1.6bn annual revenue, and annual demand for 200 new trainer

Qualification

• Farm, Forestry and Garden Workers: L 1-7+, particularly training that embraces more advanced technology for vegetable farming and fruit growing to meet the innovation that is occurring in this industry to move towards more sustainable practices.
• Short leadership training

Details/Demography

• By 2028 there will be 2,619 job openings across the Agriculture, Horticulture and Equine sectors. Based on current completion rates there will insufficient people trained to take these roles. In this sector there are currently jobs for those without qualifications, but this will become less and less as technology and innovation advances demand a higher skill set.
• The requirement for short leadership training to support those responsible for leading large groups of seasonal workers is evident in the fruit growth sector – this sector has a high proportion of both work visas and working holiday visas as well as RSE (Recognised Seasonal Employer) workers, making the need for management skills for a culturally-diverse workforce paramount.

< Annex 2: Detailed progress update towards completing all actions| Annex 4: Workforce and Skills Challenges for Hospitality >