Appendices

Appendix 1: Location of work

Location Number of responses Percentage of responses
Northland 22 2.1%
Auckland 373 36.2%
Coromandel/Bay of Plenty 47 4.6%
East Cape/Gisborne 21 2%
Taranaki/King Country 28 2.7%
Wellington/Wairarapa 96 9.3%
Manawatū-Whanganui 42 4.1%
Marlborough/Nelson/Tasman 43 4.2%
Hurunui/Kaikoura 4 0.4%
West Coast 9 0.9%
Christchurch/Canterbury 143 13.9%
Mackenzie/Timaru/Waitaki 14 1.4%
Queenstown/Wanaka/Central Otago 40 3.9%
Dunedin/Otago 34 3.3%
Southland/Clutha 25 2.4%
Transient (I move locations often) 7 0.7%

Note: N = 1029

Appendix 2: Business type employed in

Business type Number of responses Percentage of responses
Adventure and outdoor 33 3.2%
Air transport 18 1.7%
Attractions, conferences and events 37 3.6%
Culture and heritage 9 0.9%
Land transport 22 2.1%
Regional tourism organisations 22 2.1%
Water transport and cruise 9 0.9%
Tour services and services to tourism 27 2.6%
Travel agency 27 2.6%
Accommodation (hotels, motels, hostels, holiday parks, lodges) 288 27.9%
Restaurants 111 10.8%
Cafes 104 10.1%
Fast food or takeaways 158 15.3%
Bars/pubs/nightclubs 63 6.1%
Chartered clubs 4 0.4%
Catering 26 2.5%
Event venues 26 2.5%
Cinemas 8 0.8%
Casinos 8 0.8%
Other 32 3.1%

Appendix 3: Main role (Non-managerial)

Role Number of responses Percentage of responses
Wait person/food and beverage attendant 68 13.5%
Bar person 28 5.6%
Fast-food worker 92 18.3%
Barista 23 4.6%
Chef 23 4.6%
Kitchen hand 35 7%
Front office 35 7%
Housekeeping 32 6.4%
Cleaner 15 3%
Gaming operator 4 0.8%
Security/door staff 4 0.8%
Tourism business operator 5 1%
Tourism sales/service 19 3.8%
Tour guide 6 1.2%
Regional tourism organisation employee 7 1.4%
Administration 39 7.8%
Airline cabin crew 3 0.6%
Transport 9 1.8%
Other 41 8.2%
IT, finance, and marketing 15 3%

Note: n = 503